Summary
Overview
Work History
Education
Skills
Work Availability
Work Preference
Quote
Languages
Timeline
Receptionist
Kelsie Lynn Estep

Kelsie Lynn Estep

Sacramento

Summary

With over three years of experience in healthcare administration and medical support roles, I bring a deep understanding of medical terminology, anatomy, physiology, and health records management. As an Advanced Medical Support Assistant, I gained expertise in health information management, focusing on health record documentation, compliance, and quality assurance. My roles as a Patient Advocate and Dental Assistant have enriched my knowledge of health record requirements and terminology. I completed relevant coursework at City College of San Francisco, including Medical Terminology, Anatomy, Physiology, and Health Records Management. As a healthcare professional, I excel in providing administrative support in medical environments. I have a proven ability to handle high-volume patient interactions with accurate and timely documentation. My reliability as a team player allows me to achieve efficient workflows and adapt to changing needs. I am skilled in electronic health records management and adept at effective patient communication.

Overview

11
11
years of professional experience

Work History

Advanced Medical Support Assistant

Department of Veterans Affairs
04.2020 - 01.2023
  • Conducted abstraction of clinical information to support ongoing regulatory reviews, ensuring compliance with VHA guidelines and standards
  • Demonstrated proficiency in navigating health records to efficiently locate and verify necessary patient information
  • Analyzed health record documentation for accuracy, completeness, and adherence to HIM industry standards, including CMS and Joint Commission regulations
  • Investigated potential discrepancies in health records and made necessary corrections, utilizing judgment to uphold quality documentation
  • Collaborated with medical staff to follow up on incomplete health record documentation, notifying providers of delinquent records to support patient care continuity
  • Enabled timely entry of patient care data in the Computerized Patient Record System (CPRS) and Veterans Health Information Systems, complying with HIPAA regulations

Patient Advocate

Med-data
12.2019 - 04.2020
  • Functioned as a liaison to connect uninsured patients with resources, ensuring thorough documentation in hospital systems to meet compliance requirements
  • Analyzed documentation processes
  • Collaborated with healthcare professionals to address potential errors in patient records, enhancing operational efficiency and compliance

Registered Behavior Technician

Autism Therapy & Behavioral Health Services
08.2019 - 12.2019
  • Implemented behavior intervention plans and documented client data meticulously, contributing to quality assurance and compliance with health information guidelines
  • Communicated with multidisciplinary teams to ensure accurate and timely documentation of behavioral records

Family Support Aide & Supervised Visitation Monitor

Child Parent Institute
03.2018 - 09.2019
  • Provided clients and families with resource information to ensure continuity of care, documenting interactions accurately within data collection tools
  • Coordinated scheduling and service delivery while monitoring critical visitation sessions to uphold documentation standards and safety

Dental Assistant

United States Air Force Reserve
04.2012 - 04.2018
  • Organized patient records and administrative documentation while maintaining compliance with established health information protocols
  • Contributed to diagnostic procedures through diligent preparation of radiographs and management of patient health records
  • Proficient in Electronic Health Records (EHR) systems, including CPRS and VistA
  • Strong analytical abilities for reviewing health record documentation to ensure compliance with guidelines and industry standards
  • Skilled in investigating potential errors in health records and implementing corrections as necessary

Education

Bachelor of Science - Human Development

Sonoma State University
Rohnert Park, CA
01.2019

High School Diploma -

Monterey Trail High School
Elk Grove, CA
01.2012

Skills

  • Effective Conflict Resolution
  • Expertise in Appointment Scheduling
  • Workplace Professionalism
  • Detail-Oriented Record Maintenance
  • Patient Care Management
  • Proficient in Medical Terminology
  • Health Records Administration
  • Collaborative Team Member

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company CultureFlexible work hours4-day work weekWork-life balance

Quote

Every problem is a gift—without problems we would not grow.
Tony Robbins

Languages

English
Full Professional

Timeline

Advanced Medical Support Assistant

Department of Veterans Affairs
04.2020 - 01.2023

Patient Advocate

Med-data
12.2019 - 04.2020

Registered Behavior Technician

Autism Therapy & Behavioral Health Services
08.2019 - 12.2019

Family Support Aide & Supervised Visitation Monitor

Child Parent Institute
03.2018 - 09.2019

Dental Assistant

United States Air Force Reserve
04.2012 - 04.2018

High School Diploma -

Monterey Trail High School

Bachelor of Science - Human Development

Sonoma State University
Kelsie Lynn Estep