Summary
Overview
Work History
Education
Skills
Timeline
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KIMYATTA JOHNSON

La Vergne,TN

Summary

Experienced leader with a strong background in delivering top-notch administrative support within medical environments. Skilled in optimizing appointment scheduling and patient coordination to enhance operational efficiency. Proficient in managing electronic health records and consistently providing exceptional patient service.

Overview

16
16
years of professional experience

Work History

Advanced Medical Support Assistant

Veteran Affairs
04.2020 - Current
  • Work as Transplant Automated Data Processing Applications Coordinator (ADPAC).
  • Work in Vista system, GUI and CPRS. Update patient geographical information to ensure accuracy and verify and update insurance information.
  • Lead team huddles providing updated information regarding the Transplant Center.
  • Review Stem Cell Transplant invoices per associated contract guidelines for certification in IPPS/Tungsten e-invoicing system.
  • Maintain spreadsheet for billing contracts working with over 1M+ in the IPPS system.
  • Work with new employees entering EPAS and IT tickets in order to get employees onboarded and provided with equipment/work station set up.
  • Work in Power App informatics reviewing menu keys and performing audits.
  • Pull reports for review and analyzing, such as EARR and RTC reports.
  • Work in EPIC pulling operative/discharge summaries and upload labs/documents.
  • Worked with clinic grid modifications, e-consult templates.
  • First line for technical issues within Transplant Center.

Clinical Scheduler

Alana Healthcare, LLC
05.2014 - 04.2020
  • Managed appointment confirmations and reminders to enhance patient attendance rates.
  • Assisted in training new staff members on proper procedures for clinical scheduling tasks, promoting consistency across clinic operations.
  • Coordinated patient scheduling to optimize clinic workflow and resource allocation.
  • Developed and maintained efficient scheduling systems using electronic health record software.
  • Trained new schedulers on best practices for patient interaction and system navigation.
  • Analyzed scheduling patterns to identify trends and recommend operational adjustments.
  • Facilitated effective communication between healthcare providers, administrative staff, and patients for smooth schedule coordination.
  • Answered phone calls and messages for physician medical facility, scheduling appointments, and handling patient inquiries.
  • Answered phone calls and messages for physician within medical facility, scheduling appointments, and handling patient inquiries.

Medical Assistant

Center for Foot and Wound Care
08.2009 - 05.2014
  • Administered patient intake processes, ensuring accurate documentation and efficient scheduling.
  • Assisted in wound care procedures, maintaining sterile environments and supporting clinical staff.
  • Monitored patient vitals, documenting changes to inform treatment plans and improve outcomes.
  • Trained new staff on office protocols, enhancing team efficiency and adherence to best practices.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.

Education

Bachelor of Health Science - Organizational Leadership

Bethel University
McKenzie, TN
08.2012

Associate of Applied Science - Medical Assistant/Phlebotomy

Fortis Institute
Nashville, TN
05.2009

Skills

  • Effective conflict resolution
  • Effective patient communication
  • Experience in medical billing processes
  • Commitment to ongoing learning
  • Workplace professionalism
  • Self-driven initiative
  • Efficient data input
  • Administrative support in medical settings

Timeline

Advanced Medical Support Assistant

Veteran Affairs
04.2020 - Current

Clinical Scheduler

Alana Healthcare, LLC
05.2014 - 04.2020

Medical Assistant

Center for Foot and Wound Care
08.2009 - 05.2014

Bachelor of Health Science - Organizational Leadership

Bethel University

Associate of Applied Science - Medical Assistant/Phlebotomy

Fortis Institute

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