Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chandra Klokkenga

East Peoria,IL

Summary

Caring person dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies.

Overview

16
16
years of professional experience

Work History

In Home Care

Mother
03.2023 - Current
  • Assisted clients with daily living activities, improving their independence and wellbeing.
  • Maintained client confidentiality by adhering to HIPAA regulations in all communications regarding personal health information details.
  • Utilized adaptive equipment when necessary to facilitate daily living activities for clients with physical limitations.
  • Coordinated transportation arrangements for medical appointments or social outings, ensuring client safety during travel.
  • Provided emotional support for clients facing challenging situations, offering empathy and encouragement during difficult times.
  • Promoted a clean and safe living environment for clients through regular housekeeping tasks.

Methodist HME Warehouse Supervisor

Methodist Healthcare
05.2022 - 03.2023
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.
  • Maintained high levels of accuracy in daily operations.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
  • Kept detailed records of inventories and merchandise inventory transactions.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.

Dock Clerk

Caterpillar
07.2017 - 05.2022
  • Coordinate with drivers upon arrival and departure
  • Communicate with warehouse personnel to achieve team goals
  • Check shipping orders are correctly processed
  • Prepare invoices for customer orders.

Security Dispatcher

Illinois Central College
02.2017 - 03.2019
  • Recording and maintaining files
  • Records of expenses, work services performed
  • Charges, inventory, customer requests and other dispatch information
  • Responsible for overseeing all communications within specified areas.

Materials Specialist

Caterpillar
11.2017 - 07.2017
  • Makes sure the right material is used for the job
  • Developing, selecting or evaluating materials for uses
  • Packing materials for shipping.

Dispatch Associate

Procedure Solutions-Ameren
11.2014 - 02.2017
  • ARCOS - after hour operations assistance calls
  • JULIE - emergency locates
  • Assist in dispatching and directing field personnel in response to electronic outages and emergencies
  • Respond to customer service inquiries regarding outages and service-related issues.

Customer Service Representative

HGS
10.2013 - 04.2015
  • Respond to customer inquiries regarding billing, returns, damaged products
  • Data entry.

Logistics Dispatcher

G & D Integrated
02.2011 - 04.2013
  • Organize daily workload by compiling schedules and assigning transport
  • Follow company procedures to maintain work environment in a neat and orderly condition
  • Provide outstanding customer service.

Dispatcher

Mediacom
05.2008 - 02.2011
  • Organize schedules and assigning installations, service changes, trouble calls and disconnects for technical field staff
  • Monitor activity through radio contact
  • Provide outstanding customer service.

Education

Associates Degree - Manufacturing Engineering -

Illinois Central College
East Peoria, IL

Associates Degree - Fashion Merchandising -

Midstate College
Peoria, IL

Skills

  • Forklift
  • Data Entry
  • Inventory Management
  • Customer Service
  • Invoicing
  • Dispatching
  • Weights and Measure
  • Emergency Response Technician
  • Logistic Locator

Timeline

In Home Care

Mother
03.2023 - Current

Methodist HME Warehouse Supervisor

Methodist Healthcare
05.2022 - 03.2023

Materials Specialist

Caterpillar
11.2017 - 07.2017

Dock Clerk

Caterpillar
07.2017 - 05.2022

Security Dispatcher

Illinois Central College
02.2017 - 03.2019

Dispatch Associate

Procedure Solutions-Ameren
11.2014 - 02.2017

Customer Service Representative

HGS
10.2013 - 04.2015

Logistics Dispatcher

G & D Integrated
02.2011 - 04.2013

Dispatcher

Mediacom
05.2008 - 02.2011

Associates Degree - Manufacturing Engineering -

Illinois Central College

Associates Degree - Fashion Merchandising -

Midstate College
Chandra Klokkenga