Chandra Klokkenga
East Peoria,IL
Summary
Caring person dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies.
Overview
16
16
years of professional experience
Work History
In Home Care
Mother
2023.03 - Current
- Assisted clients with daily living activities, improving their independence and wellbeing.
- Maintained client confidentiality by adhering to HIPAA regulations in all communications regarding personal health information details.
- Utilized adaptive equipment when necessary to facilitate daily living activities for clients with physical limitations.
- Coordinated transportation arrangements for medical appointments or social outings, ensuring client safety during travel.
- Provided emotional support for clients facing challenging situations, offering empathy and encouragement during difficult times.
- Promoted a clean and safe living environment for clients through regular housekeeping tasks.
Methodist HME Warehouse Supervisor
Methodist Healthcare
2022.05 - 2023.03
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Maintained high levels of accuracy in daily operations.
- Completed daily operations on time and maintained high standards of accuracy.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Kept detailed records of inventories and merchandise inventory transactions.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
Dock Clerk
Caterpillar
2017.07 - 2022.05
- Coordinate with drivers upon arrival and departure
- Communicate with warehouse personnel to achieve team goals
- Check shipping orders are correctly processed
- Prepare invoices for customer orders.
Security Dispatcher
Illinois Central College
2017.02 - 2019.03
- Recording and maintaining files
- Records of expenses, work services performed
- Charges, inventory, customer requests and other dispatch information
- Responsible for overseeing all communications within specified areas.
Materials Specialist
Caterpillar
2017.11 - 2017.07
- Makes sure the right material is used for the job
- Developing, selecting or evaluating materials for uses
- Packing materials for shipping.
Dispatch Associate
Procedure Solutions-Ameren
2014.11 - 2017.02
- ARCOS - after hour operations assistance calls
- JULIE - emergency locates
- Assist in dispatching and directing field personnel in response to electronic outages and emergencies
- Respond to customer service inquiries regarding outages and service-related issues.
Customer Service Representative
HGS
2013.10 - 2015.04
- Respond to customer inquiries regarding billing, returns, damaged products
- Data entry.
Logistics Dispatcher
G & D Integrated
2011.02 - 2013.04
- Organize daily workload by compiling schedules and assigning transport
- Follow company procedures to maintain work environment in a neat and orderly condition
- Provide outstanding customer service.
Dispatcher
Mediacom
2008.05 - 2011.02
- Organize schedules and assigning installations, service changes, trouble calls and disconnects for technical field staff
- Monitor activity through radio contact
- Provide outstanding customer service.
Education
Associates Degree - Manufacturing Engineering -
Illinois Central College
East Peoria, ILAssociates Degree - Fashion Merchandising -
Midstate College
Peoria, ILSkills
- Forklift
- Data Entry
- Inventory Management
- Customer Service
- Invoicing
- Dispatching
- Weights and Measure
- Emergency Response Technician
- Logistic Locator
Timeline
In Home Care
Mother
2023.03 - Current
Methodist HME Warehouse Supervisor
Methodist Healthcare
2022.05 - 2023.03
Materials Specialist
Caterpillar
2017.11 - 2017.07
Dock Clerk
Caterpillar
2017.07 - 2022.05
Security Dispatcher
Illinois Central College
2017.02 - 2019.03
Dispatch Associate
Procedure Solutions-Ameren
2014.11 - 2017.02
Customer Service Representative
HGS
2013.10 - 2015.04
Logistics Dispatcher
G & D Integrated
2011.02 - 2013.04
Dispatcher
Mediacom
2008.05 - 2011.02
Associates Degree - Manufacturing Engineering -
Illinois Central College
Associates Degree - Fashion Merchandising -
Midstate College
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