Chandra Yancey
Cleveland,TX
Summary
Dynamic professional with a strong background in customer service and food preparation, honed at The Flying Biscuit Cafe. Proven ability to enhance workflow efficiency and foster team collaboration. Skilled in cooking and relationship building, consistently delivering high-quality service and tailored solutions to meet client needs.
Experienced with customer engagement, communication, and problem-solving. Utilizes persuasive communication to connect with clients and understand their needs. Knowledge of sales strategies and techniques that drive customer satisfaction and retention.
Overview
6
6
years of professional experience
Work History
Cook
The Flying Biscuit Cafe
Kingwood, TX
11.2025 - Current
- Prepared and cooked menu items according to established recipes and quality standards.
- Maintained cleanliness and organization of kitchen equipment and workstations.
- Assisted in inventory management, ensuring proper stock levels for daily operations.
- Collaborated with team members to ensure timely service during peak hours.
- Collaborated with team members to streamline kitchen workflows and reduce wait times.
- Ensured food safety and sanitation standards met consistently during food preparation.
Manager
Mod Super Fast Pizza Holdings
Kingwood, TX
04.2023 - 09.2025
- Oversaw daily operations to ensure efficient service and high-quality food preparation.
- Trained and mentored staff on operational procedures and customer service standards.
- Implemented process improvements that enhanced workflow efficiency and reduced order times.
- Coordinated inventory management, ensuring stock levels met demand while minimizing waste.
Inbound Sales Representative
Empereon
Alvin, TX
01.2020 - 03.2023
- Developed rapport with clients to understand needs and provide tailored solutions.
- Utilized CRM systems to track customer interactions and manage sales pipelines effectively.
- Collaborated with team members to strategize on improving sales techniques and customer engagement.
- Analyzed customer feedback to enhance service delivery and drive continuous improvement initiatives.
Education
Bachelor in Web Development - Web Design
Full Sail University
Winter Park, FL06-2028
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- High-volume call centers
- Inbound sales
- Customer relationship building
- Data entry skills
- Adobe CC
- Adobe illustrator
- Adobe Photoshop
- Adobe Design
Timeline
Cook
The Flying Biscuit Cafe
11.2025 - Current
Manager
Mod Super Fast Pizza Holdings
04.2023 - 09.2025
Inbound Sales Representative
Empereon
01.2020 - 03.2023
Bachelor in Web Development - Web Design
Full Sail University