Chandra Yinger
Pickerington,OH
Summary
Dynamic administrative professional with over 16 years in the skilled trades. Proven expertise in project management and customer relations, streamlining operations and enhancing efficiency. Skilled in accounts payable and receivable, with a strong focus on achieving organizational goals through effective communication and meticulous attention to detail.
Overview
23
23
years of professional experience
Work History
Administrative Assistant
Accurate Mechanical
Columbus, OH
06.2025 - Current
- Oversaw daily review of technicians' completed work orders and verified job status and completion.
- Facilitated generation of comprehensive commercial service repair quotes and resolved customer inquiries regarding recommended work.
- Processed invoices and assisted customer with any inquiries to ensure timely payments. Managed invoice credits to maintain accurate financial records. Supported team efforts in maintaining efficient billing operations.
- Developed and maintained comprehensive Excel tracking systems
- Validated technician hours on a daily basis and submitted weekly reports to payroll
- Oversaw parts/material management processes, including sourcing, ordering, and warranty claims.
- Executed diverse projects to meet organizational needs and objectives.
Assistant to VP
Classic Air
Westerville, OH
05.2012 - 11.2020
- Oversaw dispatch board operations for all field associates, ensuring efficient service and installation coordination.
- Managed permit handling processes, including scheduling inspections.
- Ordered parts and equipment to support operational needs. Processed warranty claims to facilitate timely resolutions. Supported inventory management through accurate tracking of orders.
- Managed accounts payable and receivable processes to ensure accurate financial tracking.
- Managed special projects related to recruiting, promotions, and home warranty programs. Supported marketing initiatives to enhance program visibility. Collaborated with teams to ensure project objectives were met.
- Achieved exceptional results in managing in-house sales operations.
- Executed yearly inventory recording processes to ensure accurate stock management.
Service Coordinator
All Hours Mechanical
Groveport, OH
12.2022 - 05.2024
- Scheduled service requests from customers. Managed dispatch board for 18 field associates, including T&M, PM and installations. Reviewed work orders daily for accuracy and completion.
- Secured permits from multiple local authorities and coordinated inspection schedules.
- Ordered materials and equipment for service and installations. Supported warranty processing when applicable. Coordinated crane and lift rentals to fulfill project requirements.
- Manage special projects as needed
Office Manager
Geiger Brothers
Columbus, OH
11.2020 - 10.2021
- Managed dispatch board operations for all field associates, ensuring efficient workflow.
- Managed permit processing and coordinated inspection schedules to ensure compliance with regulations.
- Ordered tools, parts, and equipment to support operational needs. Helped process warranty claims to ensure timely resolutions. Provided support in maintaining inventory accuracy for equipment and parts.
- Audited payroll hours to ensure accuracy and compliance with company policies.
- Processed accounts receivable and payable transactions. Supported credit card reconciliation efforts to maintain accurate financial records. Collaborated with team members to resolve discrepancies in financial statements.
- Managed vendor relationships to support operational needs. Coordinated fleet maintenance schedules to ensure vehicle availability. Aided in tracking inventory levels for efficient resource allocation.
- Oversaw special project management to ensure timely execution and alignment with organizational goals.
Onsite Manager
Acloche Staffing
Columbus, OH
10.2009 - 12.2011
- Coordinated staffing schedules to optimize workforce efficiency and meet client demands.
- Monitored employee performance and provided feedback to enhance productivity and morale.
- Implemented safety protocols ensuring compliance with industry regulations and standards.
- Developed training materials for new hires, streamlining onboarding processes and improving retention rates.
- Led daily briefings to communicate objectives, updates, and foster team collaboration.
- Analyzed workflow patterns to identify areas for process improvement and resource allocation.
- Oversaw quality assurance measures, ensuring service delivery met client expectations consistently.
- Cultivated relationships with clients to understand needs and enhance satisfaction levels across assignments.
- Streamlined onsite operations for increased efficiency, implementing new processes and organizational systems.
Production Coordinator
Airtron
Columbus, OH
06.2003 - 06.2007
- Oversaw new construction residential department, ensuring timely installations and effective warranty resolution for punch-out items.
- Oversaw preparation and review of all material orders prior to retrieval, ensuring accountability for excess materials returned from job sites.
- Oversaw enforcement of stringent safety policies and maintained comprehensive OSHA logs.
- Administered payroll processing for all internal department employees and subcontractors.
- Assisted in recruiting candidates for open positions. Supported new hire orientation processes to facilitate smooth onboarding. Provided resources and information to help new employees acclimate to company culture.
- Facilitated service department operations by managing dispatching requirements.
- Orchestrated scheduling of residential equipment replacement projects.
Education
High School Diploma -
Pickerington High School
Pickerington, OHSkills
Local and Nationwide Dispatch Experience
Accounts Payable and Receivable
Advanced Recruiting Techniques
Material and Equipment Ordering/Warranties
Project and Process Management
Over 16 Years in Skilled Trades Environment
Expert Knowledge in all Microsoft Office Programs
Time management
Customer and client relations
Office management
Timeline
Administrative Assistant
Accurate Mechanical
06.2025 - Current
Service Coordinator
All Hours Mechanical
12.2022 - 05.2024
Office Manager
Geiger Brothers
11.2020 - 10.2021
Assistant to VP
Classic Air
05.2012 - 11.2020
Onsite Manager
Acloche Staffing
10.2009 - 12.2011
Production Coordinator
Airtron
06.2003 - 06.2007
High School Diploma -
Pickerington High School