Chandra Eatmon

• Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
• Responded proactively and positively to rapid change.
• Responded to customer calls and emails to answer questions about products and services.
• Adhered to company policies and scripts to consistently achieve call-time and quality standards.
• Addressed customer account discrepancies and concerns.

• Trimmed, cut, and shaped hair and hairpieces based on customer preference.
• Styled hair, makeup and nails for customers for special events and occasions.
• Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
• Completed safety training and certifications to minimize risk of infection or injury to customers.
• Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
• Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
• Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
• Attended hair shows, classes and seminars to stay up-to-date on latest trends.
• Used social media platforms to promote salon and services.

• Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Loaded, unloaded, and moved material to and from storage and production areas.
• Operated forklift to safely move and safeguard stock and supplies in warehouse.
• Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

• Initiated plans to improve customer relations, quality standards, and service efficiency.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.

• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
• Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
• Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
• Took dental images following strict patient protection rules, applying lead aprons.
• Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
• Monitored patient vital signs, lab results and other indicators of health.

• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers
• Met existing customers to review current services and expand sales opportunities
• Solved customer challenges by offering relevant products and services
• Prepared merchandise for sales floor by pricing or tagging
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Answered customer questions about sizing, accessories, and merchandise care.
• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.

Cosmetology school—more commonly known as “beauty school”—teaches cosmetology students how to perform cosmetology services on Guests. Cosmetology is about more than just hair. Cosmetology is the study and application of beauty treatment to the hair, skin and nails.

The educational requirements for DANB certification are that dental assistants must either have graduated from an accredited program or have a high school diploma and complete the required amount of work experience. Applicants also must have current certification in CPR (cardiopulmonary resuscitation).

• Received [Scholarship Name]