Chanea Drummond
Eastern Iowa Community Colleges
Moline,IL
1
Language
22
years of professional experience
Seeking full-time employment as an Administrative Assistant. One who possesses an upbeat attitude, pays strong attention to details, hardworking self-starter, works well alone or with a team, manages time successfully by balancing priorities, provides excellent quality service, enjoys working among a diverse population, and has a genuine desire to meet the needs of others.
Work History
Administrative Assistant
3 Years 1 Month- Coordinated office operations to enhance workflow efficiency and support departmental objectives.
- Managed communication between departments, fostering collaboration and addressing inquiries promptly.
- Assisted in scheduling meetings and events, optimizing time management for faculty and administration.
- Developed and maintained filing systems, ensuring easy access to essential documents for staff.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Hairstylist
21 Years 5 Months- Designed personalized hairstyles to enhance client satisfaction and meet individual preferences.
- Conducted comprehensive consultations to assess client needs and recommend suitable services.
- Trained junior stylists on advanced techniques and customer service best practices to elevate team performance.
- Developed strong client relationships through consistent communication and attentive service, fostering loyalty.
Education
Associate of Applied Science - Administrative Office Support
- Records Management
- Human Relations
- Document Formatting (50 wpm)
- Customer Service/Telephone Skills
- Business English
- Microsoft Office Suite (Advanced)
- Transcription
- Administrative Office Management
- Financial Accounting
- Accounting and QuickBooks
- Principles of Supervision
- Business Math
- 3.6 GPA
Cosmetology License - Cosmetology
Accomplishments
- Associate in Applied Science
- Advanced in Microsoft Office Suite
- Excellent communication skills both verbal and written
- Possesses attitude, knowledge, skills, and motivation for effective learning
- Provides quality service that meets or exceeds expectations
- Excellent attention to detail and accuracy
Languages
English
Full Professional
Timeline
Administrative Assistant
Eastern Iowa Community Colleges
09.2020 - 10.2023Read More
Hairstylist
Self-employeed
05.2001 - 10.2022Read More
Eastern Iowa Community Colleges
Associate of Applied Science from Administrative Office Support
Read More
La'James International College
Cosmetology License from Cosmetology
Read More