Chaneen Reeves

• Maintained clean, safe, and well-organized patient environment.
• Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
• Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
• Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
• Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
• Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
• Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
• Participated in ongoing training opportunities to stay current on best practices in disability support services.
• Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
• Assisted disabled clients to support independence and well-being.
• Maintained a safe and inclusive environment by addressing behavioral challenges with patience and understanding.
• Facilitated social outings and community integration activities, promoting inclusion and positive experiences for clients.
• Monitored clients to assess and report physical and behavioral changes to supervisors.
• Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
• Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
• Promoted physical well-being by supporting clients in engaging in regular exercise routines or therapeutic activities suited to their abilities.
• Monitored progress and documented patient health status changes to keep care team updated.
• Improved client self-sufficiency through teaching essential skills such as meal preparation, housekeeping, and financial management.
• Developed and implemented individualized care plans to meet individual needs of each client.
• Assessed clients'' needs on an ongoing basis, making adjustments to support plans as necessary to ensure optimal outcomes.

Performed identical duties as at the previous location while managing food station preparation.

• Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
• Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
• Answered customer questions about hours, seating, and menu information.
• Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
• Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
• Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
• Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
• Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Checked in with servers to confirm preparedness before seating customers.

Ensured accuracy in cash management.

Efficiently managed and arranged stock from deliveries.

Executed daily cleaning tasks to maintain a tidy and functional environment.

Ensured high-quality customer service and demonstrated self-control in challenging situations.

Managed entire drive-thru operations independently.

Handled order intake efficiently.

• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
• Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
• Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
• Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
• Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Helped customers locate products and checked store system for merchandise at other sites.