Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Chanel Anderson

Orlando,FL

Summary

Personable and highly organized, with talent for coordinating and managing field operations. Possesses solid understanding of regional strategies and logistics, coupled with strong project management and communication skills. Capable of driving regional success and optimizing team performance.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Regional Field Director

Arizona Democratic Party
07.2024 - 11.2024
  • Analyzed market trends and competitor activities to inform strategic planning for future campaigns.
  • Coordinated logistical aspects of regional events, ensuring smooth operations and successful outcomes.
  • Managed and supported 5–10 field organizers across a multi-county region, overseeing outreach to 50,000+ voters
  • Designed and implemented regional field plans that resulted in 100% of weekly voter contact goals being met
  • Increased regional volunteer recruitment by 40% over 3 months through targeted outreach and leadership development

Call Center Representative

HSN-QVC
10.2023 - 03.2024
  • Managed high call volumes while providing exceptional customer support and maintaining professional composure.
  • Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
  • Handled an average of 80–100 calls daily while maintaining a 95%+ customer satisfaction rating
  • Resolved 85% of issues on the first call (First Call Resolution - FCR)
  • Achieved 98% adherence to schedule, demonstrating reliability and time management

Field Organizer

Verdugo Strategies
10.2022 - 11.2022
  • Organized town hall meetings featuring the candidate, fostering direct dialogue between voters and the campaign team.
  • Transcribed data and organized spreadsheets to record pledges, phone calls, and canvassing.
  • Maintained a daily contact rate of 150–200 voters via phone, text, and canvassing
  • Increased volunteer retention by 35% by creating positive engagement workflows and recognition systems
  • Coordinated with policy, comms, and digital teams to align field messaging with campaign priorities

COVID-19 Screener

Mako Medical Laboratories
01.2022 - 05.2022
  • Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
  • Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
  • Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
  • Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.

Political Campaign Canvasser

Joseph Kopser, Inc.
09.2018 - 11.2018
  • Provided door-to-door canvassing to over 400 residences for field data collection, voter registration, soliciting donations, and building support for my political campaign—50% success rate entering voters data into the software database
  • In addition to polling public opinion and reporting the results, I surveyed members of the public on political candidates, products or issues
  • Provided superb administrative and logistical support to campaign leadership

Field Organizer

Philip Levine for Governor
07.2018 - 09.2018
  • Generated reports to evaluate program success and make modifications.
  • Trained effective social change leaders to run strategic campaigns by organizing news conferences, building strong coalitions, and generating grassroots support.
  • Recruited, trained, and managed 30 volunteers for voter outreach and canvassing operations
  • Organized and executed 500+ door knocks and 1,200+ phone calls weekly to mobilize voters

Congressional Intern

Charlie Gonalez
01.2012 - 07.2025
  • Demonstrated adaptability by performing various administrative tasks including answering phone calls, greeting visitors, and managing mail distribution systems.
  • Greeted and welcomed constituents and guests at office, offering immediate assistance and liaising between upper office staff and general public.
  • Thoroughly researched issues and legislation.

Congressional Intern

Henry Cuellar
04.2016 - 08.2016
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.

Education

Bachelor’s Degree - Political Science

University of Texas At San Antonio
San Antonio, TX
05.2018

Law

Law Preparatory Academy, University of Texas At San Antonio
San Antonio
07.2016

Skills

  • Customer Service
  • Adaptability
  • Fast Learner
  • Microsoft Office
  • Good team player
  • Relationship building
  • Staff training and development
  • Operations management

Certification

NDTC Trainings-Introduction to VoteBuilder, Using Votebuilder to Create Voter Universes, Intro to Volunteer Recruitment and Management

Interests

  • I enjoy helping others and giving back to the community
  • Music
  • Reading
  • Backpacking and Hiking
  • Volunteering

Timeline

Regional Field Director

Arizona Democratic Party
07.2024 - 11.2024

Call Center Representative

HSN-QVC
10.2023 - 03.2024

Field Organizer

Verdugo Strategies
10.2022 - 11.2022

COVID-19 Screener

Mako Medical Laboratories
01.2022 - 05.2022

Political Campaign Canvasser

Joseph Kopser, Inc.
09.2018 - 11.2018

Field Organizer

Philip Levine for Governor
07.2018 - 09.2018

Congressional Intern

Henry Cuellar
04.2016 - 08.2016

Congressional Intern

Charlie Gonalez
01.2012 - 07.2025

Bachelor’s Degree - Political Science

University of Texas At San Antonio

Law

Law Preparatory Academy, University of Texas At San Antonio