Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Chanel Campbell

Bellwood,IL

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

15
15
years of professional experience

Work History

Nirvana Customer Service Agent

Xfinity Comcast
01.2008 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Educated clients on account services and resolved client inquiries regarding statement information and account balances.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Adapted to new applications and maintained knowledge of current technologies.

Education

High School Diploma -

Proviso East Township
Maywood, IL
05.1997

Skills

  • Customer Service
  • Dispute Resolution
  • Special Assignments
  • Outstanding Communication Skills
  • Conceptual Thinking
  • Livechat Messaging
  • POS Systems and Ordering Platforms

Accomplishments


  • Collaborated with team of 88 in the development of Nirvana.
  • Completed two sepacial assignments for our Corporate department.

Timeline

Nirvana Customer Service Agent

Xfinity Comcast
01.2008 - Current

High School Diploma -

Proviso East Township

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Chanel Campbell