Summary
Overview
Work History
Education
Skills
Timeline
Generic

Chanel Chapman

Houston

Summary

Well-qualified professional, with a over a decade of experience in the real estate and healthcare industry. Brings fresh perspective and strong commitment to quality and success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Motivated to continuously learn, grow, and excel. Ready to leverage training and experience to take on new professional challenges.

Overview

24
24
years of professional experience

Work History

Senior Real Estate Agent

Broker-Compass RE Texas, LLC
08.2012 - Current
  • Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
  • Advised and informed prospective clients on current market activities and conditions.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Advised sellers on ways to increase curb appeal and make homes more appealing to potential buyers.
  • Acquired new clients by following up regularly, establishing relationships to obtain referrals.
  • Promoted sales of properties through advertisements, open houses, social media and participation in multiple listing services.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.
  • Utilized advanced CRM tools to manage client interactions efficiently, ensuring timely follow-up and service delivery.
  • Exceeded quarterly sales targets through diligent follow-up, persuasive negotiation, and focus on client needs.

Laboratory Technician II

Memorial Hermann Hospital
02.2007 - 10.2018
  • Correctly received, accessioned, processed, and assured proper identification of specimen.
  • Acquired and maintained proficiency in computer functions.
  • Streamlined sample processing for faster turnaround times and improved customer satisfaction.
  • Independently performed work without undue reliance on others and assists co-workers as time permitted.
  • Maintained a high level of accuracy in test results by following strict quality control procedures.
  • Operated basic laboratory equipment such as balances, pH meter, colorimeter, spectrophotometer, autoclave and evaporator.
  • Adhered to laboratory safety procedures to maintain compliance with quality control standards.

Apartment Locator

Lavish Realty
08.2011 - 08.2012
  • Assisted prospective tenants in locating rental properties that matched their criteria.
  • Qualified and identified customer needs and developed sales strategies to execute a close.
  • Built strong client relationships and provided high end value-adding services.
  • Developed and maintained long-term relationships with property managers and leasing consultants.
  • Identified prospective customers using lead generating methods and utilized follow up skills to retain clients.

Credentialing Specialist

PreCheck
01.2005 - 01.2007
  • Conducted audits of provider files, ensuring all necessary documents were up-to-date and compliant with regulatory requirements.
  • Improved provider satisfaction with efficient handling and processing of credentialing applications.
  • Conducted thorough background checks and primary source verifications to uphold high standards of care.
  • Liaised with healthcare providers to address and resolve any credentialing issues promptly, maintaining strong professional relationships.

Specimen Technician Group Lead

Quest Diagnostics
01.2001 - 01.2005
  • Minimized errors in identification labels through diligent cross-checking before releasing samples for further testing or storage.
  • Ensured accurate test results by strictly adhering to laboratory protocols and procedures.
  • Streamlined workflow through effective communication with colleagues, supervisors, and healthcare professionals regarding specimen-related concerns or issues.
  • Consistently met tight deadlines under pressure while producing reliable results via meticulous attention to detail during specimen processing stages.
  • Responsible for training new hires on current procedures and existing staff on new procedures
  • Monitored and supervised workflow in order to meet departmental deadlines.

Education

Certificate - Real Estate License

Champions School of Real Estate
Houston, TX
09-2011

Health Information Technology

San Jacinto College
Pasadena, TX

High School Diploma -

Willowridge High School
Houston, TX

Skills

  • Listening skills
  • Multitasking Abilities
  • Proficient in Microsoft office
  • Quick Learner
  • Social media marketing
  • Strong verbal communication
  • Honest and ethical
  • Leasing and sales
  • Database management
  • Superb problem-solving skills
  • Customer relationship management (CRM)
  • Data entry and management

Timeline

Senior Real Estate Agent

Broker-Compass RE Texas, LLC
08.2012 - Current

Apartment Locator

Lavish Realty
08.2011 - 08.2012

Laboratory Technician II

Memorial Hermann Hospital
02.2007 - 10.2018

Credentialing Specialist

PreCheck
01.2005 - 01.2007

Specimen Technician Group Lead

Quest Diagnostics
01.2001 - 01.2005

High School Diploma -

Willowridge High School

Certificate - Real Estate License

Champions School of Real Estate

Health Information Technology

San Jacinto College
Chanel Chapman