Chanel Dickson
Fort Lauderdale
Summary
Compassionate Medical Assistant skilled in patient care, electronic health records, and appointment scheduling. Committed to enhancing patient experiences and supporting healthcare teams in delivering effective care.
Overview
19
19
years of professional experience
Work History
Medical Assistant
Total Family Care
Broward
01.2007 - Current
- Educated patients on treatment plans and medication instructions effectively.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized patient charts before each day's clinic sessions began.
- Registered new patients into practice management software program accurately entering demographic information.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Coordinated appointments and follow-ups for patients in a busy clinic setting.
- Managed patient intake by collecting medical histories and verifying insurance information.
- Assisted healthcare providers with patient examinations and procedures.
- Maintained accurate medical records using electronic health record systems.
- Administered medications and vaccinations as directed by physicians.
- Monitored patient vital signs and reported changes to the medical team promptly.
- Facilitated communication between patients, families, and healthcare staff efficiently.
Milieu Counselor
Broward House
Ft lauderdale
11.2022 - 03.2023
- Facilitated therapeutic activities for residents to promote emotional well-being.
- Supported individuals in daily living skills to enhance independence.
- Maintained accurate documentation of resident progress and incidents.
- Assisted in crisis intervention to ensure safety and stability for individuals.
- Participated in weekly team meetings with supervisors to review client cases and discuss any potential changes in policy or procedure.
- Assisted residents with personal hygiene tasks such as showering or dressing appropriately.
- Organized community outings for residents which included trips to local parks or museums.
- Educated clients on topics such as problem solving techniques or anger management strategies during individual counseling sessions.
Phlebotomist
My Clinical Laboratory
Broward
01.2020 - 01.2022
- Performed venipunctures for blood collection from diverse patient populations.
- Maintained equipment and ensured proper sterilization protocols were followed.
- Processed specimens for laboratory analysis and transportation to testing facilities.
- Documented patient information accurately in electronic health records system.
- Educated patients on procedures to alleviate anxiety and ensure cooperation.
Education
High School Diploma -
BLANCHE ELY
Pompano Beach, FL07-2002
Some College (No Degree) - Medical Assistant
Concorde Career College
Lauderdale Lakes, FLSkills
- Patient care
- Medical record management
- Vital signs measurement
- Injection administration
- Electronic health records
- Appointment scheduling
Timeline
Milieu Counselor
Broward House
11.2022 - 03.2023
Phlebotomist
My Clinical Laboratory
01.2020 - 01.2022
Medical Assistant
Total Family Care
01.2007 - Current
High School Diploma -
BLANCHE ELY
Some College (No Degree) - Medical Assistant
Concorde Career College