Chanel Hart, MBA, MSN, RN
Philadelphia,PA
Summary
A result-oriented MSN RN with a MBA, combining extensive clinical experience with strategic understanding of healthcare operations, proven ability to implement efficient strategies & lead healthcare teams to improve quality of service while delivering cost-effective patient care.
Overview
13
13
years of professional experience
Work History
Director of Nursing
Public Health Management Corp
06.2022 - Current
- fSupervise clinical staff in six FQHCs, ten shelters, and two Medical Respites
- Created Policies & Procedures for clinical and respite sites
- Created a Preceptor program for medical assistant leads
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Create a clinical program for grants
- Created nurse and clinical support staff competencies
- Manage vaccine cost budget of 5 million dollars
- Developed and Facilitated nurse onboarding
- Quality Manager
- Managed budgets effectively, identifying cost-saving measures while maintaining high-quality patient care standards.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- CQI chair
- Joint Commission Compliance officer
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Conducted quarterly risk assessments within the department to identify areas of potential vulnerability and implement corrective actions where necessary.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Streamlined nursing operations by optimizing staffing schedules, resource allocation, and workflow processes.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
Nurse Supervisor
Lankenau, Mainline Health
09.2021 - 12.2022
- Support and manage the nursing staff throughout Lankenau Hospital
- Manage Kronos nursing and nursing support staff FTEs
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Managed conflict and safety issues with patients
- Kept facility in compliance with HIPAA, OSHA and other applicable guidelines.
- Served as a role model for nursing excellence, demonstrating exceptional clinical skills, critical thinking abilities, and compassionate patient care at all times.
- Optimized resource utilization by regularly assessing staffing needs and making appropriate adjustments according to census fluctuations and acuity levels.
Nurse Clinical Coordinator
Jefferson Family & Community Medicine
02.2020 - 06.2022
- Created vaccine ordering workflow (reduced vaccine cost by $40,000)
- Created the first Buprenorphine Clinic in Primary care
- Co-created diabetic nurse pathway (currently working on a manuscript for publication)
- COVID injection site facilitator
- Developed innovative treatment plans tailored to individual patient needs, resulting in improved health outcomes.
- Nurse visits (focused on education, and medication management)
- Quality metric management
- Increased patient satisfaction by addressing concerns promptly and effectively resolving issues.
- Assisted in recruiting and hiring new nursing staff, ensuring a diverse workforce committed to providing excellent healthcare services.
- Promoted a culture of safety by implementing regular drills and training sessions to prepare staff for potential emergency situations.
- Spearheaded efforts to maintain regulatory compliance within the clinic environment, leading to successful audits and accreditations.
- Optimized resource allocation by analyzing utilization patterns and making data-driven recommendations for equipment purchases or staffing adjustments.
- Ensured smooth clinic operations by coordinating schedules, managing resources, and monitoring daily activities.
Adjunct Faculty Nursing Instructor
Gwynedd Mercy University
09.2015 - 02.2020
- Participated in curriculum development initiatives, contributing to the continuous improvement of the nursing program.
- Prepared and delivered lectures to undergraduate and graduate students on pharmacology.
- Served as a mentor to students, offering guidance on academic and career-related matters.
- Provided timely feedback on assignments and exams, helping students identify strengths and areas for growth.
- Coordinated clinical rotations for students, ensuring they gained valuable hands-on experience in various nursing specialties.
- Participated in ongoing professional development opportunities, staying current with best practices in nursing education and ensuring high-quality instruction.
- Collaborated with fellow instructors to devise effective teaching strategies, resulting in increased student satisfaction.
Registered Nurse, Progressive Care Unit
Abington Jefferson Health System
09.2012 - 02.2020
- End-of-Life nurse in the unit ensuring a 'good death' for those in hospice
- Prevented complications by closely monitoring vital signs and promptly responding to changes in patient status.
- Per diem Chronic Care Community Nurse Management, facilitating community health education
- Created a Men’s Know Your Numbers for a local church around the hospital, this year is the fifth year
- Served as a reliable resource for patients'' families by providing education on their loved ones'' conditions, treatment plans, and progress updates.
Emergency Room Nurse
Aria Jefferson Health System
06.2014 - 12.2016
- Managed complex cases involving trauma or multiple organ system failures by providing compassionate care alongside advanced clinical interventions.
- Monitored vital signs, conducted physical assessments and evaluated laboratory results for strategic care planning.
- Reduced wait times for patients with effective communication between staff members and efficient patient assessments.
- Educated patients and their families on condition management, treatment plans, and post-discharge care instructions.
- Answered codes quickly and orchestrated efficient, skilled medical care.
Education
Master’s Business Administration - Organizational Leadership
Eastern University
St. Davids, PA03-2025
Master’s Science of Nursing - Public Health Leadership
Grand Canyon University
Phoenix, AZ04-2017
Bachelor’s Science of Nursing -
Drexel University
Philadelphia, PA12-2015
Registered Nurse Diploma -
Dixon School of Nursing
Abington, PA05-2012
Skills
- Nurse education and training
- Clinical management
- Leadership and guidance
- Basic life support
- Medication administration
- Quality improvement
- HIPAA compliance
- Multicultural sensitivity
Projects And Extracurricular
- Addressing Racism and Caste on Health Teams: Moving to Action, 10/21, For the National Center for Interprofessional Professional Education
- Being a Black Nurse During two pandemics, an essay, 3rd place winner Jefferson Lit review, 10/20, http://nexus.jefferson.edu/life-at-jefferson/essay-offer-a-snapshot-during-aturbulent-time/
- Daisy Award Nominee, 05/24, Nominated for Board Leadership with Nurses on Boards Coalition
Professional Memberships
- Chi Eta Phi Sorority, Inc. Theta Chapter, Philadelphia, PA
- American College of HealthCare Executives, Philadelphia, PA
- Nursing Foundation of Pennsylvania, Philadelphia, PA
Leadership Experience
- Vice President, Theta Chapter, Chi Eta Phi Sorority Inc, 2024
- Board of Trustees, Nursing Foundation of PA, 2022 to Present
- Board Chair, National Nurse-Led Consortium, 2023 to Present
- Advisory Board Member, IBX Health Equity Advisory Board, 2023 to Present
Timeline
Director of Nursing
Public Health Management Corp
06.2022 - Current
Nurse Supervisor
Lankenau, Mainline Health
09.2021 - 12.2022
Nurse Clinical Coordinator
Jefferson Family & Community Medicine
02.2020 - 06.2022
Adjunct Faculty Nursing Instructor
Gwynedd Mercy University
09.2015 - 02.2020
Emergency Room Nurse
Aria Jefferson Health System
06.2014 - 12.2016
Registered Nurse, Progressive Care Unit
Abington Jefferson Health System
09.2012 - 02.2020
Master’s Business Administration - Organizational Leadership
Eastern University
Master’s Science of Nursing - Public Health Leadership
Grand Canyon University
Bachelor’s Science of Nursing -
Drexel University
Registered Nurse Diploma -
Dixon School of Nursing
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