Demetria Hicks
Baltimore,MD
Summary
Dedicated and highly skilled healthcare professional with a diverse background in patient care, pharmacy operations, and direct support services. Seeking a challenging role that leverages my impeccable teamwork, exceptional prioritization, information gathering, and outstanding customer service skills to contribute effectively to a dynamic healthcare team.
Focused patient care professional accustomed to prioritizing and delivering basic patient care. Offers 6 years of comprehensive experience in recording vital signs, collecting specimens, and preparing accurate documentation. Recognized by patients for delivering five-star patient care.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Ascension Saint Agnes Hospital
10.2022 - Current
- Providing compassionate care (bathing, grooming, feeding, mobility)
- Monitoring vital signs and recording them accurately
- Assisting with medical procedures and treatments
- Maintaining a clean patient environment and following infection control protocols
- Communicating effectively with patients and families
- Collaborating with healthcare team for coordinated patient care
- Performing basic administrative tasks and ensuring patient safety
- Participating in training for professional development in patient care
Direct Support Specialist
Arc
02.2022 - 09.2022
- Providing direct assistance to individuals with disabilities, promoting independence and inclusion
- Implementing personalized care plans and programs
- Assisting with personal care tasks and fostering social and life skills development
- Ensuring a safe environment and promoting community engagement
- Documenting services and collaborating with interdisciplinary teams
- Advocating for individuals’ rights and staying updated on best practices
CNA/ Caregiver
John Hopkins Hospital
07.2018 - 01.2022
- Provide direct patient care for activities of daily living (ADLs) such as bathing, grooming, toileting, and mobility under nursing staff supervision
- Monitor and record vital signs, reporting any changes to healthcare professionals promptly
- Assist with medication administration as per prescribed schedules and dosage instructions
- Maintain cleanliness and safety in patient environments, including changing linens and ensuring safety measures
- Support patients’ emotional and social well-being through companionship and meaningful interactions
- Collaborate with healthcare team members to provide comprehensive patient care, document information accurately, and adhere to safety protocols and regulations
- Supported needs of [Number]+ residents under long-term care.
CNA/Senior Caregiver
GBMC Hospital
06.2014 - 07.2018
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Provide direct patient care for activities of daily living (ADLs) such as bathing, grooming, toileting, and mobility under nursing staff supervision
- Monitor and record vital signs, reporting any changes to healthcare professionals promptly
- Assist with medication administration as per prescribed schedules and dosage instructions
- Maintain cleanliness and safety in patient environments, including changing linens and ensuring safety measures
- Support patients’ emotional and social well-being through companionship and meaningful interactions
- Collaborate with healthcare team members to provide comprehensive patient care, document information accurately, and adhere to safety protocols and regulations
Education
High School Diploma -
Friendship Academy of Engineering and Technology
Baltimore, MD01.2014
Skills
- Team Collaboration
- Performance Excellence
- Pharmacy Operations
- Direct Support Services
- CPR / BLS Certified
- ADL assistance
- Medication management
- Patient care
- Vital signs
- Crisis intervention
- Documentation accuracy
- Vital signs monitoring
Certification
- Patient Care Technician Certification, St Agnes Hospital, Baltimore MD06/2023-Present
- Certified Pharmacy Technician Exam (PTCE)2023
- Maryland Certified Pharmacy Technician, Caroline Center, Baltimore MD2023
- CPR /BLS,2018
- Certified Nursing Assistant/Geriatric Nursing Assistant, Genesis Health Care, Baltimore MD2018
LANGUAGES
English
Timeline
Patient Care Technician
Ascension Saint Agnes Hospital
10.2022 - Current
Direct Support Specialist
Arc
02.2022 - 09.2022
CNA/ Caregiver
John Hopkins Hospital
07.2018 - 01.2022
CNA/Senior Caregiver
GBMC Hospital
06.2014 - 07.2018
High School Diploma -
Friendship Academy of Engineering and Technology
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