Overview
Work History
Education
Skills
Certification
Accomplishments
Websites
Affiliations
Timeline
Generic

Chanel Nguyen

ANAHEIM,California

Overview

8
8
years of professional experience
1
1
Certification

Work History

Lead Server

Kei Concepts
Irvine , CA
11.2021 - Current
  • Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
  • Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
  • Addressed customer complaints in an efficient and courteous manner while adhering to restaurant standards.
  • Provided exceptional service to high volume of daily customers.

Shift Lead

Ding Tea
Costa Mesa
08.2018 - 07.2022
  • Supervised staff during shift changes and ensured transition went smoothly.
  • Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
  • Handled cash register transactions accurately while providing excellent customer service.
  • Coordinated shift workers for inventory receiving, auditing and restocking.

Assistant Registrar

Westminster High School
Westminster, CA
08.2016 - 07.2017
  • Verified accuracy of student records including name changes, address updates and grade changes.
  • Processed student records such as transcripts, enrollment verifications, degree audits and diplomas.
  • Monitored student enrollment trends, prepared reports and analyzed data to identify potential issues or opportunities.
  • Maintained front desk to provide positive first impression.
  • Performed data entry tasks as needed.

Education

Bachelor of Science - Health Sciences

Cal State Long Beach
Long Beach, CA
12-2021

Associate of Science - Natural Sciences

Orange Coast College
Costa Mesa, CA
06-2019

High School Diploma -

Westminster High School
Westminster High School
06-2017

Skills

  • Teamwork and Collaboration
  • Problem-Solving
  • Guest Relations
  • Staff Training
  • Employee Training and Development
  • Customer Service

Certification

  • Foundations of Digital Marketing and E-Commerce
  • Attract and Engage Customers with Digital Marketing
  • From Likes to Lead: Interact with Customers Online

Accomplishments

  • Honor Roll
  • National Charity League

Affiliations

YMCA

Volunteer Staff

*Preparing for food drive/food distribution
*Promote Mental Health Training for Youth and Adults
*Sort Files
*Data Entry

Timeline

Lead Server

Kei Concepts
11.2021 - Current

Shift Lead

Ding Tea
08.2018 - 07.2022

Assistant Registrar

Westminster High School
08.2016 - 07.2017

Bachelor of Science - Health Sciences

Cal State Long Beach

Associate of Science - Natural Sciences

Orange Coast College

High School Diploma -

Westminster High School

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Chanel Nguyen