Chanel Nguyen
ANAHEIM,California
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Server
Kei Concepts
Irvine , CA
11.2021 - Current
- Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
- Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
- Addressed customer complaints in an efficient and courteous manner while adhering to restaurant standards.
- Provided exceptional service to high volume of daily customers.
Shift Lead
Ding Tea
Costa Mesa
08.2018 - 07.2022
- Supervised staff during shift changes and ensured transition went smoothly.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Handled cash register transactions accurately while providing excellent customer service.
- Coordinated shift workers for inventory receiving, auditing and restocking.
Assistant Registrar
Westminster High School
Westminster, CA
08.2016 - 07.2017
- Verified accuracy of student records including name changes, address updates and grade changes.
- Processed student records such as transcripts, enrollment verifications, degree audits and diplomas.
- Monitored student enrollment trends, prepared reports and analyzed data to identify potential issues or opportunities.
- Maintained front desk to provide positive first impression.
- Performed data entry tasks as needed.
Education
Bachelor of Science - Health Sciences
Cal State Long Beach
Long Beach, CA12-2021
Associate of Science - Natural Sciences
Orange Coast College
Costa Mesa, CA06-2019
High School Diploma -
Westminster High School
Westminster High School06-2017
Skills
- Teamwork and Collaboration
- Problem-Solving
- Guest Relations
- Staff Training
- Employee Training and Development
- Customer Service
Certification
- Foundations of Digital Marketing and E-Commerce
- Attract and Engage Customers with Digital Marketing
- From Likes to Lead: Interact with Customers Online
Accomplishments
- Honor Roll
- National Charity League
Affiliations
YMCA
Volunteer Staff
*Preparing for food drive/food distribution
*Promote Mental Health Training for Youth and Adults
*Sort Files
*Data Entry
Timeline
Lead Server
Kei Concepts
11.2021 - Current
Shift Lead
Ding Tea
08.2018 - 07.2022
Assistant Registrar
Westminster High School
08.2016 - 07.2017
Bachelor of Science - Health Sciences
Cal State Long Beach
Associate of Science - Natural Sciences
Orange Coast College
High School Diploma -
Westminster High School