Summary
Overview
Work History
Education
Skills
Timeline
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Chanel Nipper

Roswell,GA

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

5
5
years of professional experience

Work History

Retail Merchandise Associate

Tjmaxx
Alpharetta, GA
09.2023 - Current
  • Assisted team members during busy times or when short-staffed.
  • Assisted customers in selecting products based on their needs and preferences.
  • Received shipments of new inventory and placed items on shelves.

Cashier

JCPenney
Alpharetta, GA
11.2022 - 08.2023
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer services.

Thermal Printing

FineLine Technologies
Peachtree Corners, GA
04.2020 - 10.2022
  • Maintained and operated printing machinery to produce high quality printed materials.
  • Adjusted machine settings such as ink flow, temperature, and speed to ensure optimal printing results.
  • Ensured safety procedures were followed at all times while operating print machinery.
  • Print barcode labels for brands pricing tags.

Guest Service Representative

Tide Dry Cleaners
Johns Creek, GA
12.2018 - 03.2020
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.
  • Managed customer complaints and rectified issues to complete satisfaction.
  • Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Organized and cleaned lobby and reception areas, fostering strong visual presentation.

Education

Associates of Criminal Justice -

Georgia State University
Atlanta, GA
05.2020

High School Diploma -

Eagles Landing High School
McDonough, GA
05.2015

Skills

  • Strong work ethic
  • Multitasking and Prioritization
  • Positive team player
  • Productivity and time management

Timeline

Retail Merchandise Associate

Tjmaxx
09.2023 - Current

Cashier

JCPenney
11.2022 - 08.2023

Thermal Printing

FineLine Technologies
04.2020 - 10.2022

Guest Service Representative

Tide Dry Cleaners
12.2018 - 03.2020

Associates of Criminal Justice -

Georgia State University

High School Diploma -

Eagles Landing High School

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Chanel Nipper