Chanel Rivero
St. Cloud,FL
Summary
Results-driven Leader experienced in guiding teams and managing complex projects to achieve strategic objectives. Developed efficient processes and aligned efforts with organizational goals to enhance overall service delivery. Administrative Coordinator focused on streamlining onboarding and optimizing team performance while maintaining accurate records and organizing office operations.
Overview
14
14
years of professional experience
Work History
Back up Administrative Coordinator
Sprouts Farmers Market
Orlando, Florida
05.2026 - Current
- Coordinated onboarding for new employees by preparing information packets and training materials.
- Facilitated training sessions for new hires on store procedures to ensure smooth integration.
- Maintained accurate records of employee attendance, vacation requests, absences.
- Organized and maintained filing systems for sensitive documents.
- Oversaw office supply inventory and ordered supplies to maintain consistent availability.
- Gathered, entered and updated data to maintain departmental records and databases.
Retail Coordinator
Morrison Healthcare
06.2024 - 03.2025
- Cultivated vendor relationships to secure timely product deliveries and align with business objectives.
- Managed inventory levels to ensure product availability, minimizing out-of-stock occurrences.
- Maintained a clean, organized, and visually appealing store atmosphere to enhance customer experience.
Customer Service Supervisor
Burlington
08.2021 - 06.2024
- Promoted positive work environment through open communication, enhancing team collaboration and morale.
- Collaborated with departments to resolve recurring customer concerns, leading to improved service quality.
- Coached employees on daily tasks and complex issues, strengthening team capabilities.
- Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
General Manager
Boston Market
09.2018 - 08.2021
- Managed budget implementations, conducted employee reviews, coordinated training, scheduled shifts, and negotiated contracts to enhance operational effectiveness.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Oversaw purchasing, sales, marketing, and customer account operations to drive cohesive operational strategies.
Assistant Manager
Panera Bread
02.2013 - 09.2018
- Supervised daily operations, ensuring adherence to performance, quality, and service standards.
- Monitored cash intake and deposit records, improving accuracy and minimizing discrepancies.
- Maintained clean, safe, organized store environment, contributing to positive customer experiences.
- Developed strong working relationships with staff, fostering a positive work environment.
Education
Associate of Arts - Medical Billing And Coding
Everest University
Orlando, FloridaSkills
- Operational management
- Data management
- Document management
- Record keeping
- Records maintenance
- Office organization
- Task prioritization
- Time management
- Strong organizational skills
- Effective communication
- Adaptability and flexibility
Timeline
Back up Administrative Coordinator
Sprouts Farmers Market
05.2026 - Current
Retail Coordinator
Morrison Healthcare
06.2024 - 03.2025
Customer Service Supervisor
Burlington
08.2021 - 06.2024
General Manager
Boston Market
09.2018 - 08.2021
Assistant Manager
Panera Bread
02.2013 - 09.2018
Associate of Arts - Medical Billing And Coding
Everest University