Chanell Delaney
Minneapolis,MN
Summary
Compassionate Nursing Assistant with experience in providing patient care within diverse healthcare environments. Strengths include assisting with daily living activities, monitoring vital signs, and delivering bedside care to patients under nurses' supervision. Previous work has resulted in improved overall patient satisfaction due to effective communication and empathetic patient engagement.
Overview
9
9
years of professional experience
1
1
Certification
Work History
PCA
Capital Home Care, Inc
Minneapolis, MN
07.2020 - Current
- Assisted patients with recreational activities such as reading books or playing board games.
- Accompanied clients to doctor's appointments and outings when necessary.
- Reminded patients to take prescribed medications or nutritional supplements.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Communicated regularly with supervisors regarding any changes in client status or behavior that require attention.
- Planned and served meals and snacks to patients according to prescribed diets.
- Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
Residential Counselor
Prairie Care Residential
Maple Grove, MN
12.2019 - Current
- Assisting in staff management including managing team of Residential Counselors
- Monitoring residents to determine changes in their social demeanor
- Ensuring appropriate interactions between staff and resident and dress code through promotion of professionalism
- Implementing proper conduct of residents though maintenance of age appropriate rules
Resident Assistant
PARKS PLACE
Plymouth, MN
01.2023 - 07.2023
- Welcomed new residents and assisted with community adjustment.
- Maintained clean and well-organized environment for client happiness and safety.
- Responded to resident inquiries and concerns in a timely and empathetic manner.
- Transported residents to activities and meals.
- Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
- Made beds daily and performed light housekeeping duties in resident apartments and common areas.
- Served as positive role model for diverse group of individuals.
- Cared for incontinent residents, routinely checking clothing and linens to keep clean and dry.
- Aided residents with ambulation or walker, cane and wheelchair use.
- Planned fun activities throughout the semester such as holiday celebrations or themed nights.
Personal Caregiver
life spark
St Louis Park, MN
05.2019 - 12.2019
- Provided superior customer service and settlement advice to clients with default accounts
- Compiled and maintain clients' account to document services provided data for improvement
- Discussed with clients' to provide information about their default accounts, entered payment history, cancelled accounts, and obtained details
Cook/Clean
Grow Homemaker/companion Northeast
Minneapolis, MN
04.2016 - 09.2018
- Help client transport and positioning
- Assist with eating and toileting and bathing
- Appointments dates/documentation
- Laundry light housekeeping
Conflict resolution techniques
Rem Hennepin Dsp
Brooklyn Center, MN
03.2017 - 03.2018
- Pass medication on time with the right dosage and right person
- Document patients behaviors
- Drive clients to their appointments
Education
High School Diploma -
Cooper High School
New Hope, MN06.2007
Skills
- Effective communication skills
- Teamwork and collaboration
- Leadership
- Coping skills
- Experience
- First Aid/CPR
- Friendly, positive attitude
Certification
- CERTIFIDE NURSING ASSISTANT
Timeline
Resident Assistant
PARKS PLACE
01.2023 - 07.2023
PCA
Capital Home Care, Inc
07.2020 - Current
Residential Counselor
Prairie Care Residential
12.2019 - Current
Personal Caregiver
life spark
05.2019 - 12.2019
Conflict resolution techniques
Rem Hennepin Dsp
03.2017 - 03.2018
Cook/Clean
Grow Homemaker/companion Northeast
04.2016 - 09.2018
High School Diploma -
Cooper High School
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