Chanell Gonzalez
Mission,TX
Summary
• Certified Patient Care Technician seeking an entry level career in a pediatric clinic. Compassionate , dependable, and skilled in patient support, communication and teamwork. Experienced in providing excellent customer service in fast paced environments and committed to delivering safe, respectful care to children and their families.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
Languages
1
1
Certification
1
1
year of post-secondary education
Work History
Cashier
Chick-fil-A
Mission, Tx
06.2024 - 10.2024
- Maintained clean and organized workspaces for optimal customer experience.
- Delivered high level of customer service to people using active listening and engagement skills.
- Learned roles of other departments to provide coverage and keep store operational.
- Built positive relationships through clear communication and professionalism.
- Worked efficiently in fast paced environment while maintaining attention to detail.
Education
Mission High School
Mission, TXPCT (Patient Care Technician) - Health Sciences
Patient Care Technician Certification
08.2024 - 05.2025
Skills
- Work ethic and integrity
- Professionalism and courtesy
- Vital signs
- Medical Terminology
- HIPPA awareness
- Patient safety
- Active listening
- Patient hygiene and comfort
- Time management
Languages
Spanish
Limited
English
Professional
Certification
• PCT (Certified Patient Care Technician/Assistant)
Timeline
PCT (Patient Care Technician) - Health Sciences
Patient Care Technician Certification
08.2024 - 05.2025
Cashier
Chick-fil-A
06.2024 - 10.2024
Mission High School