Chanell Mcclain
PA
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new skills.
Overview
2027
2027
years of professional experience
Work History
Call Center Representative
The Telepoint Group
Philadelphia, Pennsylvania
2025 - Current
Assistant Teacher
Springfield Township School District
Flourtown, Pennsylvania
09.2024 - 01.2026
- Collaborated with educators to develop individualized education plans for optimal student outcomes.
- Facilitated instructional activities for students with special needs, enhancing learning through tailored support.
- Assisted lead teachers in managing classrooms and delivering lessons effectively to improve student understanding.
- Supervised small group activities, fostering engagement and collaboration among students.
- Monitored student behavior to maintain a positive learning environment.
- Prepared materials and resources for daily lessons to enhance learning experiences.
- Collaborated with staff members to support student learning initiatives. to ensure overall student success.
Food Service Worker
Thompson Hospitality
Lincoln University, Pennsylvania
09.2021 - 05.2023
- Ensured compliance with food safety regulations, safeguarding sanitation, handling, and storage practices.
- Executed various food service operations, supporting overall efficiency and service quality.
- Maintained inventory of supplies and ingredients to ensure uninterrupted service.
- Operated cash register for processing cash, check, and credit card transactions.
Customer Service Representative
ShopRite
Philadelphia, Pennsylvania
05.2021 - 05.2023
- Assisted customers with product selection and streamlined order processing, billing, returns, exchanges, and technical support.
- Resolved customer complaints to enhance satisfaction and retention.
- Answered inquiries to ensure customers received accurate information on products and services.
Poll Worker
Philadelphia City Commissioners
Philadelphia, Pennsylvania
11.2015 - 05.2022
- Facilitated voter check-in and verification procedures during elections.
- Monitored polling location to uphold order and ensure compliance with election regulations.
- Provided clear instructions to voters regarding ballot completion and submission.
- Established and maintained polling equipment, facilitating smooth operations during voting hours.
- Assisted in setting up and breaking down polling locations efficiently.
Education
Bachelor of Science - Mass Communication
Lincoln University Of Pennsylvania
Lincoln University, PASkills
- Customer support
- Conflict resolution
- Collaborative communication
- Efficient planning
- Business process optimization
- Solution-oriented mindset
- Flexibility
Timeline
Assistant Teacher
Springfield Township School District
09.2024 - 01.2026
Food Service Worker
Thompson Hospitality
09.2021 - 05.2023
Customer Service Representative
ShopRite
05.2021 - 05.2023
Poll Worker
Philadelphia City Commissioners
11.2015 - 05.2022
Call Center Representative
The Telepoint Group
2025 - Current
Bachelor of Science - Mass Communication
Lincoln University Of Pennsylvania