Chanell Taylor
Mesa,AZ
Summary
Dedicated and passionate client advocate with 15 years of experience and a proven track record in going above and beyond to ensure that clients achieve the smart goals made and break most barriers to health care. Accomplished and talented in counseling clients and advocating for the needs of clients. Compassionate health navigator with comprehensive knowledge of social service programs and community resources. Skilled at identifying needs and developing effective plans of action to provide intervention and assistance. Possesses strong organizational, interpersonal and communication skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Health Navigator
One Medical
12.2018 - Current
- Participated in regular team meetings, huddles, staff meetings and quality improvement projects to improve patient care with team and providers twice daily
- Consulted with medical staff and ancillary department to eliminate barriers to delivery of care and identified service delivery problems and potential for patient management intervention.
- Developed care plan based on provider treatment plan, evidence-based chronic care guidelines and patient and family goals for patient.
- Identified barriers when treatment goals not met, treatment plan not followed or important appointments missed and collaborated in redeveloping patient treatment goals.
Health Coach
Iora Primary Care
12.2018 - 12.2022
- Assisted clients in finding new ways to inspire healthier habits.
- Maintained records of clients' health progress and compared to health goals.
- Supported implementation of patient health plan, weight loss programs and personalized fitness and exercise programs.
- Coached clients by developing health goals and action plans.
Family Support/Casemanagement
Jewish Family Children Services
06.2014 - 12.2018
- Intervened in crisis situations by removing child from home and arranging placement in foster homes, group homes or treatment facilities.
- Completed and maintained individualized family needs assessments by developing action plans based on family objectives, strengths and resources.
- Referred parents to proper community resources to obtain help with utility bills, employment and financial aid.
- Investigated complaints of child abuse and neglect to evaluate need for protective services.
- Conducted case management and individual and family needs assessments to identify self-sufficiency barriers.
- Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
- Documented data and completed accurate updates to case records.
Education
Associate of Science - Chemical Dependency
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ05.2019
CMA Certification - Medical Assisting
Medical Assistance
Phoenix06.2023
Skills
- Complex Problem-Solving
- Reporting Tools
- Medical Consultation
- HCPCS Compliance
- Punctual and Hardworking
- Coaching and Development
- Patient Interaction
Certification
- Certified Clinical Medical Assistant, One Medical Primary Care
Timeline
Health Navigator
One Medical
12.2018 - Current
Health Coach
Iora Primary Care
12.2018 - 12.2022
Family Support/Casemanagement
Jewish Family Children Services
06.2014 - 12.2018
Associate of Science - Chemical Dependency
Maricopa Community Colleges - Rio Salado Community College
CMA Certification - Medical Assisting
Medical Assistance
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