Markeeda Miles
Miami
Summary
Compassionate Health Navigator adept at managing and completing tasks efficiently to improve client health outcomes. Specialize in patient advocacy, care coordination, and community resource integration. Excel in communication, empathy, and problem-solving to navigate complex healthcare systems effectively. Ready to leverage skills in supportive environments to enhance patient care quality.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Health Navigator
Jessie Trice Community Health Systems
Miami
12.2024 - Current
- Participated in regular team meetings, huddles, staff meetings and quality improvement projects to improve patient care.
- Assisting patients in booking appointments with specialist, coordinating test, and managing follow up care.
- Connecting patients with community resources like support groups, housing assistance, or food banks to address social determinants of health.
- Helping patients understand their insurance coverage, benefits.
- Helping patients apply/renew benefits.
Outreach Worker
Jessie Trice Community Health Center
Miami
05.2021 - Current
- Attend events that make need a speaker to spread awareness about the virus and STIs
- Conduct HIV/STD Testing for those who are inquiring about the test to know they status
- Link patients to care whenever they come back positive for HIV/STDs
- Input information for what ever test is conducted into the system for records
- Mobile Testing
- Data collection
COVID-19 Screener
Jessie Trice Community Health System, Inc.
Miami
05.2019 - Current
- Assist patients with any questions they may have about Covid test or vaccinations while filling out registration form
- Help assist swabbing during Covid testing hours
- Help assist with vaccination( JJ, Pfizer & Moderna)
- Collect labs at the end of the day and store then in a cooler that way it can be picked up
Education
High school diploma -
Miami Central Senior High School
Miami, FLSkills
- Patient confidentiality
- Care coordination
- Resource navigation
- Healthcare systems
- Community resources
- Confidentiality
- Healthcare
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Adaptability and flexibility
- Effective communication
- Verbal and written communication
- Decision-making
- Patient education
- Certified in CPR/AED
- Relationship building
- Patient support
- Clinical documentation
- Task prioritization
Certification
- First Aid Certification
- CPR Certification
- Personal Information
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Health Navigator
Jessie Trice Community Health Systems
12.2024 - Current
Outreach Worker
Jessie Trice Community Health Center
05.2021 - Current
COVID-19 Screener
Jessie Trice Community Health System, Inc.
05.2019 - Current
High school diploma -
Miami Central Senior High School