Markeeda Miles
Miami
Overview
6
6
years of professional experience
1
1
Certification
Work History
Health Navigator
Jessie Trice Community Health Systems
Miami, FL
12.2024 - Current
- Participated in regular team meetings, huddles, staff meetings and quality improvement projects to improve patient care.
- Assisting patients in booking appointments with specialist, coordinating test, and managing follow up care.
- Connecting patients with community resources like support groups, housing assistance, or food banks to address social determinants of health.
- Helping patients understand their insurance coverage, benefits.
- Helping patients apply/renew benefits.
Outreach Worker
Jessie Trice Community Health Center
Miami, FL, US
05.2021 - Current
- Attend events that make need a speaker to spread awareness about the virus and STIs
- Conduct HIV/STD Testing for those who are inquiring about the test to know they status
- Link patients to care whenever they come back positive for HIV/STDS
- Input information for what ever test is conducted into the system for records
- Mobile Testing
- Data collection
COVID-19 Screener
Jessie Trice Community Health System, Inc.
Miami, FL, US
05.2019 - Current
- Assist patients with any questions they may have about Covid test or vaccinations while filling out registration form
- Help assist swabbing during Covid testing hours
- Help assist with vaccination( JJ, Pfizer & Moderna)
- Collect labs at the end of the day and store then in a cooler that way it can be picked up
- Data collection
Education
High school diploma -
Miami Central Senior High School
Miami, FL07.2013
Skills
- Patient confidentiality
- Care coordination
- Resource navigation
- Healthcare systems
- Community resources
- Confidentiality
- Healthcare
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Active listening
- Adaptability and flexibility
- Effective communication
- Verbal and written communication
- Decision-making
- Patient education
- Certified in CPR/AED
- Relationship building
- Patient support
- Clinical documentation
- Task prioritization
Certification
- First Aid Certification
- CPR Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Health Navigator
Jessie Trice Community Health Systems
12.2024 - Current
Outreach Worker
Jessie Trice Community Health Center
05.2021 - Current
COVID-19 Screener
Jessie Trice Community Health System, Inc.
05.2019 - Current
High school diploma -
Miami Central Senior High School
- First Aid Certification
- CPR Certification