Chanelle Gomez
Homestead,FL
Summary
Experienced in customer service and front desk support, with strong communication, multitasking, and organizational skills. Able to manage fast-paced customer service environments while maintaining a welcoming and professional atmosphere.
Positive, adaptable, and reliable with strong commitment to growth and learning. Seeking to transition into new field, leveraging these skills to contribute effectively to a new, positive team and ensure success and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Crew Member
Cold Stone Creamery
Cutler Bay, FL
06.2025 - Current
- Greet customers and provide friendly, efficient service
- Process cash and card transactions accurately using POS systems
- Handle multiple tasks in a fast-paced environment
- Maintain cleanliness and organization of the workspace
- Resolve customer concerns professionally
Education
High School Diploma - Cambridge International Education Magnet Program
Center For International Education (CIE)
Homestead, FL06-2025
Skills
- Front Desk Operations
- Customer Service
- Communication
- Phone Etiquette
- Organization & Multitasking
- Willingness to learn
- Initiative and Self-motivation
- Resilience and persistence
- Order management
- Positive company representation
- Beverage preparation
- Ordering procedures
- Inventory counts
- Product promotion
- Reliability and punctuality
- Microsoft Word & Basic Excel
- Time Management
- Teamwork and collaboration
- Cash handling
- Customer engagement
- Integrity and honesty
- Safe food handling
- Supplies monitoring and restocking
- Taking orders
- Company standards
- Cleaning and organization
- Dependable and cooperative
- Adaptability and flexibility
- Point-of-sale system and operation
Languages
English (Fluent)
Spanish (Proficient)
Timeline
Crew Member
Cold Stone Creamery
06.2025 - Current
High School Diploma - Cambridge International Education Magnet Program
Center For International Education (CIE)