Chanelle Holmes
Fort Lauderdale,FL
Overview
20
20
years of professional experience
1
1
Certification
Work History
Teller/Relationship Teller/Teller Supervisor
BB&T formerly Colonial Bank
Fort Lauderdale, FL
11.2006 - Current
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawers on a daily basis.
- Assisted customers in opening new accounts and completing required paperwork.
- Answered customer inquiries regarding bank products and services.
- Researched discrepancies between actual cash amounts and records of transactions for accuracy.
- Cross-sold additional bank products when applicable to meet customer needs.
- Maintained confidentiality of all customer records and information according to company policies.
- Supervised and evaluated teller staff, providing feedback on performance;.
- Ensured compliance with all banking regulations and procedures;.
- Assisted in developing and implementing training programs for new tellers;.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
Teller
Regions Bank
Dania , FL
08.2004 - 11.2006
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Verified customers' identification to ensure compliance with laws and regulations.
- Balanced cash drawers on a daily basis.
- Provided exceptional customer service while accurately processing routine transactions.
Education
BBA - Management Information Systems
Florida International University
Miami, FL12-2004
Skills
- Account updating
- Banking law compliance
- Drawer balancing
- Strong sense of banking ethics
- Risk management evaluation background
- Financial advising
- Financial record keeping
- New teller training
- Safe and vault operation
- Fraud detection
Certification
- Certified Teller Supervisor
Timeline
Teller/Relationship Teller/Teller Supervisor
BB&T formerly Colonial Bank
11.2006 - Current
Teller
Regions Bank
08.2004 - 11.2006
BBA - Management Information Systems
Florida International University