Chanet Mottern
San Diego,CA
Summary
Highly motivated professional with 17 years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Owner/Esthetician
Transformation beauty studio
San Diego, CA
09.2018 - Current
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Analyzed industry trends to develop competitive strategies.
- Maintained relationships with existing clients by providing superior customer service.
- Researched potential partners in order to expand services offered.
- Collaborated with other owners on joint ventures and shared resources.
- Organized events such as trade shows and conferences.
- Reviewed legal documents related to business operations.
- Ensured compliance with local, state, and federal regulations.
- Developed policies and procedures for the organization.
- Provided direction and guidance to employees.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Developed and implemented successful sales strategies to meet business goals.
- Analyzed client business needs and assisted in determining appropriate resources and strategies.
- Hosted special events to boost brand awareness and increase community engagement.
- Managed sales presentations to promote product and brand benefits.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Kept records for production, inventory, income and expenses.
- Determined pricing for products or services based on costs and competition.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Resolved issues quickly through meticulous research and quick decision-making.
- Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
- Performed waxing services on clients including eyebrows, lip, chin, and full face.
- Assisted in the development of customized skin care regimens for clients.
- Tested products on clients to determine best results and provide product recommendations.
- Maintained cleanliness of treatment room and equipment between appointments.
- Educated clients on proper skin care techniques according to individual needs.
- Recommended additional treatments or products based on individual customer needs.
- Attended continuing education courses related to esthetics industry advancements.
Market Sales Leader
NARS
San Diego, CA
10.2016 - Current
- Developed promotional campaigns to boost brand awareness and increase sales revenue.
- Participated in trade shows, expositions representing the company's products, services.
- Set sales targets and implemented action plans for achieving set objectives.
- Led, coached and developed employees to achieve sales goals.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Directed and supervised staff performance.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Supported sales team members to drive growth and development.
- Met/exceeded sales goals
- Set up and ran store driven events to build business
- Build strong and lasting relationships with stores and teams
- Lead and Trained store teams on educations of products uses and ingredients
Freelance Esthetician/Sales
Dior Beauty
San Diego, CA
09.2016 - 04.2017
- Performed thorough consultations with each client to assess their needs and recommend appropriate treatments.
- Identified potential sales opportunities by upselling additional services or products.
Dior Beauty Brand Sales Rep/ Esthetician
Bloomingdale's Department Store
Los Angeles, CA
07.2015 - 07.2016
Education
Certificate of Completion And Esthetics License - Esthetics-Makeup Artistry
Bellus Academy
Poway, CA02-2015
Some College (No Degree) - Business Management
Santiago Canyon College
Orange, CA01-2009
Certificate Of Completion - High Fashion Makeup Artistry And Special Effects
HEX
Los Angeles, CA09-2007
High School Diploma -
Irvine High School
Irvine, CA05-2007
Skills
- CA Licensed Esthetician
- Plan and Execute Business plans in order to make and exceed goals
- Build and maintain strong vendor relationships to maximize business results
- Communicate business opportunities that include line performance, stock levels and team motivation/recognition
- Set and achieve personal sales goals while supporting the goals of the team
- Train and manage team, ensure goals and tasks are laid out and being held responsible for events and goals that are set
- Manage the scheduling and execution of vendor events and promotions
- Perform daily department maintenance tasks including stock work, re-merchandising, display, price markdowns, merchandise transfers, inventory and light cleaning
- Consistently seek new trend and product knowledge to act as an expert for the customer
- Build lasting relationships with customers by contacting them to follow up on purchases, suggest new products and invite them to upcoming events
- Provide honest and confident feedback to customers regarding products
- Become familiar with product information understanding features and benefits of products
- Demonstrate knowledge of store products and services and use this knowledge to build sales
- Marketing And Promotion
Technical Skills
- Proficient epilation techniques, including hot waxing, arching and tweezing design
- Able to operate Tesla and Galvanic high frequency machine
- Proficient in Glycolic, Pumpkin peels, European facials and Back Treatments
- Experienced in skin analysis to design customized facial treatments
- Face, Neck and Hand Massages
- European facials / Back treatments
- Skin scope, magnifying & woods lamp
- Galvanic & high frequency treatments
- Microdermabrasion & Chemical Exfoliation
- Holistic Skincare treatments and Aromatherapy
- ethnically skilled in corrective, beauty, bridal, editorial, film, special effects, mature, avant-garde, and male corrective makeup applications.
- Work with different skin types and different eye shapes.
- Flexible and accommodating to products regardless of the make-up line being used.
Certification
- Certified Makeup Artist
- Licensed Esthetician
Timeline
Owner/Esthetician
Transformation beauty studio
09.2018 - Current
Market Sales Leader
NARS
10.2016 - Current
Freelance Esthetician/Sales
Dior Beauty
09.2016 - 04.2017
Dior Beauty Brand Sales Rep/ Esthetician
Bloomingdale's Department Store
07.2015 - 07.2016
Certificate of Completion And Esthetics License - Esthetics-Makeup Artistry
Bellus Academy
Some College (No Degree) - Business Management
Santiago Canyon College
Certificate Of Completion - High Fashion Makeup Artistry And Special Effects
HEX
High School Diploma -
Irvine High School