Changhyun Cho
Fullerton,CA
Summary
Detail-oriented administrative professional with proven experience in technical support, system maintenance, and data entry. Skilled in efficiently managing information, maintaining records, and supporting internal and external teams in both on-site and remote environments. Comfortable working independently, following detailed instructions, and meeting deadlines. Reliable, with a dedicated home office, stable internet access, and the ability to type 25+ words per minute. Authorized to work in the US and prepared to contribute to research studies and remote data entry projects with flexibility for Work At Home Data Entry - Research Panelist roles at your company.
Overview
8
8
years of professional experience
1
1
Certification
Work History
IT / Technical Department Specialist
Kevis USA
01.2022 - Current
- Provided technical and administrative support to the sales team and customers, ensuring efficient workflows and timely information entry.
- Oversaw inventory management, shipping, and receiving, maintaining accurate records and supporting on-time delivery.
- Established and configured remote workstations, supporting team members' transition to work-from-home environments.
- Maintained documentation and logs for system and network devices.
- Trained users on new hardware and software, ensuring clear understanding and adherence to instructions.
- Provided immediate support for critical requests, demonstrating ability to manage priorities independently.
- Also Security, Inc
Live Sound Engineer / DJ
Life Stories Event
01.2019 - Current
- Managed event logistics, maintained equipment inventories, and recorded event details for documentation.
- Coordinated with clients and vendors, ensuring effective scheduling and communication.
- Conducted tests and upgrades, maintaining operational records and supporting event timelines.
Technical Support Specialist
Pingo Solar
01.2022 - 12.2022
- Oversaw technical support for residential and commercial systems, maintaining accurate service records.
- Coordinated service appointments, tracked issues, and ensured timely resolution.
- Utilized monitoring tools to gather and record data for reporting and analysis.
Technician
Pingo Solar
01.2019 - 12.2022
- Conducted on-site inspections and documented findings in detailed reports.
- Communicated with technical support teams and managed return merchandise authorizations.
- Traveled to various locations, maintaining records of work performed.
A/V Repair Technician
Tap Electronics
01.2018 - 12.2019
- Diagnosed and repaired AV systems, documenting issues and resolutions.
- Maintained logs of repairs and parts used, supporting efficient workflow.
- Developed skills in electronic diagnostics and maintained high standards of accuracy in record keeping.
Education
Associate - Information Technology
Cypress College
01-2016
Skills
- Data Entry
- Typing (25 WPM)
- MS Office Suite
- Computer Networking
- System Administration
- Technical Support
- Organization
- Remote Work
- Linux
- Windows OS
- Mac OS
- Audio / Visual support
- Communication
- Problem Solving
- Inventory oversight
Certification
CompTIA A+
Google IT Support Professional
UCI Coding Bootcamp
Personal Information
- Title: Administrative Assistant / Data Entry (Remote)
- Work Permit: Authorized to work in the US
- Visa Status: Authorized to work in the US
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Timeline
IT / Technical Department Specialist
Kevis USA
01.2022 - Current
Technical Support Specialist
Pingo Solar
01.2022 - 12.2022
Live Sound Engineer / DJ
Life Stories Event
01.2019 - Current
Technician
Pingo Solar
01.2019 - 12.2022
A/V Repair Technician
Tap Electronics
01.2018 - 12.2019
Associate - Information Technology
Cypress College