Seeking position where I can utilize my skills and experience with remote options to work in Israel for a limited time period - willing to work American hours.
Overview
5
5
years of professional experience
Work History
Care Specialist
Intellistars Therapy
Lakewood, New Jersey
11.2024 - Current
Submits and manages prior authorization requests, addressing and handling denials and any issues that arise.
End-to-end eligibility verification, verifying coverage for incoming clients and performing monthly eligibility checks for hundreds of existing clients, successfully preventing service delivery to uninsured clients.
Directs and manages a team to assist with fulfilling above tasks.
Develops new processes to facilitate conducting business In a new state based on its unique requirements.
Assists billing with any questions or discrepancies that come up.
Communicates with parents regarding insurance coordination of benefits.
Prepares required documents for insurance audits.
Customer Service Representative
Culinary Depot
Lakewood, New Jersey
11.2022 - 07.2024
Quickly became an integral team member, 'the go-to person' for challenging tasks.
Confidently relied upon by managers and team members for sensitive tasks.
Assigned to service major clients, as they preferred to deal with me and expressed that the service I provided was a reason they chose to be return customers.
Kept calm and created a calm atmosphere in tense situations.
Counselor
Camp Levavi - for special needs children
Woodbourne, NY
07.2022 - 08.2022
Empowered girls with better and more diverse coping skills to tackle challenging situations.