Chanika Lennon
Daytona Beach,Jamaica
Overview
10
10
years of professional experience
Work History
Sales Representative
One Touch Direct
Daytona Beach, FL
09.2020 - 03.2025
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Front office supervisor
Atlantic Ocean palm inn
01.2018 - 01.2020
- Monitor daily operations of front desk
- Trained front desk employees
- Check in and check out guests
- Handled guest complaints and queries
- Booked reservations for rooms
Medical Technologist
National Public Health Laboratory
Kingston Jamaica
01.2015 - 02.2018
- Followed laboratory protocols for specimen processing, analysis, and results reporting.
- Contributed to the overall success of the laboratory by maintaining a positive attitude and demonstrating strong teamwork skills in daily interactions with peers.
- Analyzed laboratory findings to check accuracy of results.
- Enhanced patient care by accurately performing and interpreting laboratory tests in hematology, chemistry, microbiology, and blood bank departments.
- Employed microscopic techniques to collect and study blood samples to determine number of cells, morphology, and blood group, assessing compatibility for transfusion purposes.
- Identified patient and labeled specimens with correct information to protect patient from adverse errors.
- Completed specimen collection and analysis while complying with OSHA, Universal Precautions, and quality assurance policies.
- Enhanced patient diagnosis accuracy by conducting and analyzing complex laboratory tests.
- Performed daily quality control checks to ensure reliability of laboratory results.
- Followed safety protocols and precautions for safe and hazard-free work environment.
Education
Food And Beverage Certification -
Heart Trust NTA
Kingston Jamaica Level 5 Hotel Management -
HEART TRUST NTA
Kingston Jamaica Diploma In Business Management - Business Management
Portmore Community College
Kingston Jamaica CXC - High School Diploma (13 Subjects)
Merl Grove High
Kingston Jamaica Bachelors Degree In Medical Technology - Medical Technology
University of Technology
Jamaica Kingston 06.2015
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Quality control
- Quality control procedures
- Equipment testing and calibration
- Specimen collection
- Specimen analysis
- Lab equipment maintenance
- Diagnostic testing
- Laboratory techniques
- Specimen processing
- Sterilization techniques
- Instrument Calibration
- Urinalysis processing
- Hematology proficiency
- Microbiology expertise
- Blood bank management
- Immunology
- Serology testing
- Laboratory reporting
- Microscopic techniques
- Decision-making
- Lab test analysis
- Blood sample testing
- Safety procedures
- Medical laboratory scientist (MLS) (MT)
- Laboratory procedures
- Specimen testing and analysis
- Quality assurance
- Specimen preparation
- High complexity testing
- Analytical thinking
- Relationship building
- Inventory restocking
- Data collection
- Data entry
- Equipment calibration
- Equipment operation
- Quality assurance controls
- Reagent mixing
Timeline
Sales Representative
One Touch Direct
09.2020 - 03.2025
Front office supervisor
Atlantic Ocean palm inn
01.2018 - 01.2020
Medical Technologist
National Public Health Laboratory
01.2015 - 02.2018
Food And Beverage Certification -
Heart Trust NTA
Level 5 Hotel Management -
HEART TRUST NTA
Diploma In Business Management - Business Management
Portmore Community College
CXC - High School Diploma (13 Subjects)
Merl Grove High
Bachelors Degree In Medical Technology - Medical Technology
University of Technology