Channa Benson
Duarte,CA
Summary
Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level call center position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Bartender
The Wood Bbq And Lounge
09.2021 - 11.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Bartender
Savoy Nightclub
06.2019 - 03.2020
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Bartender
Big League Dreams Riverside
03.2019 - 08.2019
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Lead Bartender
Big League Dreams Perris
03.2014 - 03.2019
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Resolved customer complaints promptly and professionally, preserving positive relationships between the business and its clientele.
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Managed cash handling procedures accurately, reducing discrepancies in daily financial reports.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Trained 3 new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Kept bar presentable and well-stocked to meet customer needs.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
Education
No Degree - Mixology
National Bartenders School
Covina, CA03.2008
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Clear and effective communication
- Outgoing Personality
- Engaging personality
- Customer service expertise
- Organizational ability
- Responsible Alcohol Service
- Complex Problem-Solving
Additional Information
I've worked with numerous celebrities as their personal bartender and also preparing their riders for the nightclubs.
Timeline
Bartender
The Wood Bbq And Lounge
09.2021 - 11.2022
Bartender
Savoy Nightclub
06.2019 - 03.2020
Bartender
Big League Dreams Riverside
03.2019 - 08.2019
Lead Bartender
Big League Dreams Perris
03.2014 - 03.2019
No Degree - Mixology
National Bartenders School
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