Channa Greenwell
Pinellas Park,FL
Summary
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
North American Senior Benefits
10.2023 - Current
- Developed comprehensive financial plans for clients, ensuring proper coverage and security for their families.
- Expanded referral network through strong relationship-building with industry professionals, leading to increased business opportunities.
- Conducted thorough risk assessments on potential clients, accurately determining appropriate policy rates and terms.
- Crafted clear, informative reports to explain life insurance policy features and benefits.
Server
Gerstles
11.2022 - 09.2023
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Certified Nursing Assistant
Owensboro Health Regional Hospital
11.2021 - 10.2022
- Transported patients between rooms and appointments or testing locations.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Followed directions of licensed nurses to administer medications and treatments.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Pharmacy Technician
Walmart
03.2020 - 10.2021
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted and labeled prescriptions with correct item and quantity.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Resolved third-party billing, computer system and customer service issues.
Certified Nursing Assistant
Breckinridge Place Retirement Community
05.2019 - 03.2020
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Developed and maintained courteous and effective working relationships.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Education
Associate of Science -
Henderson Community College
Henderson, KY05-2021
High School Diploma -
Union County Highschool
Morganfield, KY05-2019
Skills
- Patient care
- Reliable team player
- Team collaboration
- Confidentiality and HIPAA
- Direct patient care
- Medical terminology
- Trustworthy companion
- Valid driver's license
- Basic life support
- Compassionate
Certification
Certified Nurse Assistant License
Health and Life Insurance License
Pharmacy Technician License
Timeline
Life Insurance Agent
North American Senior Benefits
10.2023 - Current
Server
Gerstles
11.2022 - 09.2023
Certified Nursing Assistant
Owensboro Health Regional Hospital
11.2021 - 10.2022
Pharmacy Technician
Walmart
03.2020 - 10.2021
Certified Nursing Assistant
Breckinridge Place Retirement Community
05.2019 - 03.2020
Associate of Science -
Henderson Community College
High School Diploma -
Union County Highschool
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