Channel Arreola

Performed lash extension services for an average of 15 clients weekly while managing all aspects of a self-owned business. Built a loyal and growing clientele through exceptional customer service, professionalism, and high-quality work, resulting in strong customer retention and repeat bookings. Oversaw scheduling, client consultations, inventory management, sanitation practices, and business marketing.

VIP Host / Server / Bartender

• Delivered exceptional guest experiences in a high-volume seafood and steakhouse environment, serving as the primary point of contact for VIP guests and large parties.
• Coordinated and managed reservations, seating arrangements, and special requests for large groups to ensure seamless dining experiences.
• Provided attentive table service while maintaining extensive knowledge of menu offerings, wine selections, cocktails, and daily specials.
• Prepared and served alcoholic and non-alcoholic beverages in compliance with responsible service standards.
• Handled multiple responsibilities simultaneously, including hosting, serving, bartending, and guest relations in a fast-paced environment.
• Resolved guest concerns professionally and efficiently, consistently maintaining high levels of customer satisfaction.
• Collaborated with management and kitchen staff to ensure timely service, event coordination, and smooth restaurant operations.
• Processed payments accurately, managed cash transactions, and maintained attention to detail in all guest interactions.
• Built strong relationships with repeat guests through personalized service, professionalism, and hospitality.

Created and distributed invoices to clients, monitored outstanding accounts, and followed up with companies regarding payments. Responded to customer and vendor inquiries via email and phone, maintained accurate financial records, and organized and digitized historical files through scanning and document management.