Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic
Open To Work

Channing Bray

Norman

Summary

Results-driven Senior Implementation Analyst known for unparalleled productivity and efficiency in task completion. Specialize in system integration, workflow optimization, and project management to ensure seamless operations. Excel at problem-solving, communication, and adaptability, leveraging these soft skills to navigate complex projects successfully and foster collaborative team environments.

Overview

14
14
years of professional experience

Work History

Senior Implementation Analyst

FIS Global
Oklahoma City
03.2020 - Current
  • Migrated large-scale system projects across internal networks for hundreds of banks, ensuring seamless integration, minimal downtime, and robust system performance.
  • Analyze and optimize code for FIS platforms, including Vision Suite.
  • Collaborate with cross-functional teams to design and implement software updates.
  • Debug and resolve complex technical issues to ensure system reliability and performance.
  • Contribute to system testing and validation to meet client specifications and project deadlines.
  • Trained end-users on new systems and provided ongoing support post-implementation.

IT Business Analyst II

Catch21 Inc.
Oklahoma City
02.2019 - 03.2020
  • Created and maintained project schedules to ensure timely delivery of IT initiatives.
  • Participated in conversion, planning, and change control meetings to align project goals.
  • Developed and executed test plans to validate system functionality and performance.
  • Identified opportunities for process and system improvements to enhance efficiency.
  • Provided second-level support for all business applications, resolving complex issues.
  • Served as system owner for Item Processing software (VisionIP, xVision, Direct Suite, VisionArchive).

Implementation Conversion Analyst II

FIS Global
Oklahoma City
03.2018 - 02.2019
  • Served as subject matter expert for FIS software, guiding clients through complex implementations.
  • Led large-scale implementation projects, ensuring successful deployment of FIS solutions.
  • Managed all VisionArchive implementations, overseeing configuration and testing.
  • Trained new hires on FIS software, enhancing team competency and project efficiency.

Implementation Conversion Analyst I

FIS Global
Oklahoma City
02.2015 - 03.2018
  • Delivered IT hardware and support services to clients, ensuring seamless integration.
  • Implemented and upgraded FIS software solutions (Vision Suite, ImageCentre).
  • Served as an on-site resource during conversion processes.
  • Validated conversion processes through rigorous testing environments.
  • Trained clients on navigation and use of new software.

Product Support Representative I

FIS Global
Oklahoma City
09.2013 - 02.2015
  • Provided technical support for company clients, addressing hardware and software issues.
  • Documented customer concerns and articulated solutions for technical inquiries.
  • Troubleshot issues with electronic and mechanical equipment.

Point of Sale (POS) Help Desk Technician

Loves Travel Stops
Oklahoma City
02.2013 - 09.2013
  • Supported stores in troubleshooting hardware and software issues.
  • Developed incident reports and identified emerging trends for management.
  • Utilized diagnostic tools to resolve system issues efficiently.
  • Provided courteous and timely resolutions via telephone and email.

Professional Technician

City of Oklahoma City, Public Works Division
Oklahoma City
06.2012 - 02.2013
  • Managed GIS data collection for public works infrastructure.
  • Provided department-wide computer management and software support.
  • Troubleshot hardware issues and performed operating system upgrades.
  • Installed video surveillance and SCADA system upgrades for river dams.
  • Developed training manuals for internal applications and devices.
  • Assisted users with daily tasks, including email and network share mapping.

Education

Microsoft Technology Associate -

Moore/Norman Technology Center
Norman, OK

Network+ Certification -

Moore/Norman Technology Center
Norman, OK

A+ Certification -

Moore/Norman Technology Center
Norman, OK

Associate of Arts - General Studies

Oklahoma City Community College
Oklahoma City, OK

Skills

  • Microsoft SQL
  • Change management
  • Cisco Agent Desktop
  • Oracle
  • Active Directory
  • Stakeholder relations
  • Microsoft Suite
  • Microsoft Server
  • Operating Systems
  • System integration
  • FIS software
  • Customer support
  • Software implementation

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Salary Range

$115000/yr - $200000/yr

Timeline

Senior Implementation Analyst

FIS Global
03.2020 - Current

IT Business Analyst II

Catch21 Inc.
02.2019 - 03.2020

Implementation Conversion Analyst II

FIS Global
03.2018 - 02.2019

Implementation Conversion Analyst I

FIS Global
02.2015 - 03.2018

Product Support Representative I

FIS Global
09.2013 - 02.2015

Point of Sale (POS) Help Desk Technician

Loves Travel Stops
02.2013 - 09.2013

Professional Technician

City of Oklahoma City, Public Works Division
06.2012 - 02.2013

Microsoft Technology Associate -

Moore/Norman Technology Center

Network+ Certification -

Moore/Norman Technology Center

A+ Certification -

Moore/Norman Technology Center

Associate of Arts - General Studies

Oklahoma City Community College
Channing Bray