Hi, I’m
Channise Medley
Human Resource Assistant / Public Trust Clearance (Inactive)
District Heights,MD
Summary
Compassionate and detail-oriented professional with over 15 years of experience in clinical, emergency, long-term care, and behavioral health settings. Skilled in patient care, medical documentation, EMR systems, and interdisciplinary coordination, with a strong background in both direct care and administrative medical support roles. Bringing a proven commitment to patient safety, compliance, and high-quality delivery.
Experienced with HR administrative tasks, including employee records management and recruitment support. Utilizes excellent organizational skills to streamline processes and boost team coordination. Knowledge of HR procedures and compliance ensures smooth operations and reliable support.
Overview
9
Certifications
23
years of professional experience
Work History
Forestville Health and Rehabilitation Center
GNA/CNA
02.2025 - 12.2025
Job overview
- Documented patient information accurately and promptly in electronic medical records (EMR)
- Assisted in monitoring fluid intake/output of patients
- Assisted in the implementation of fall prevention strategies to ensure patient safety
- Delivered daily care and mobility support to elderly residents in a long-term care setting.
- Implemented safety protocols and assisted with wound care, hygiene, and comfort measures.
- Future Care-Clinton, MD
- Provided direct patient care, assisting with daily living activities and ensuring comfort and safety.
- Monitored vital signs, reported changes to nursing staff to facilitate timely interventions.
- Documented patient progress accurately in electronic health records to maintain compliance and continuity of care.
- Trained new staff on best practices for patient interactions and safety protocols to enhance team performance.
- Collaborated with multidisciplinary teams to develop individualized care plans tailored to patient needs.
- Assisted in rehabilitation exercises under supervision, promoting mobility and recovery among residents.
Preeminent Protective Services / USDA Beltsville Research Center
HR Assistant, SO / SPO
06.2016 - 11.2021
Job overview
- Supported HR functions including recruitment, onboarding, and recordkeeping.
- Coordinated recruitment processes, ensuring alignment with organizational needs and compliance standards.
- Managed employee records, enhancing data accuracy and accessibility within HR systems.
- Developed training materials, improving staff understanding of policies and procedures.
- Conducted benefits enrollment sessions, clarifying options and addressing employee inquiries effectively.
- Collaborated with team members to resolve employee issues, fostering a positive workplace environment.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Answered and redirected incoming phone calls for office.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Supported HR Manager in strategic planning sessions focused on organizational development and growth.
Code 3 Security
Security Lieutenant
06.2015 - 02.2016
Job overview
- Supervised security operations, ensuring adherence to protocols and safety regulations.
- Developed and implemented training programs for new security personnel, enhancing team performance.
- Conducted threat assessments, identifying vulnerabilities and recommending strategic improvements.
- Coordinated incident response efforts, ensuring rapid resolution of security breaches.
- Managed scheduling and deployment of security staff to optimize coverage across multiple locations within the property.
- Managed a team of security officers, providing effective leadership and supervision to ensure optimal performance.
- Recorded incident reports with detailed accounts of occurrences.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
Medstar National Rehabilitation Hospital
Medical Unit Secretary
08.2012 - 09.2013
Job overview
- Managed patient admissions and discharges while ensuring accurate, timely, and compliant medical documentation.
- Coordinated diagnostic testing, specialty consultations, and off-site appointments to support continuity of care.
- Maintained and updated electronic medical records using Medilinks, Invision, and Azyxxi systems with a high level of accuracy and confidentiality.
- Collaborated with clinical staff and external providers to streamline patient care processes and improve operational efficiency.
Colonoscopy Surgeon
Medical Assistant
08.2010 - 02.2011
Job overview
- Assisted physicians during patient examinations and clinical procedures, ensuring efficient workflow and patient comfort.
- Cleaned, sterilized, and maintained medical instruments and exam rooms in compliance with infection control and safety standards.
- Prepared and organized patient charts, accurately entering and updating medical information within electronic health record systems.
TransCare Ambulance Service
Emergency Medical Technician (EMT)
02.2003 - 02.2007
Job overview
- Safely transported special needs individuals, children with disabilities, and psychiatric patients to medical facilities and scheduled appointments, ensuring comfort, dignity, and safety throughout transit.
- Provided pre-hospital emergency care during 911 responses, delivering timely assessment and stabilization en route to emergency departments.
- Administered First Aid and CPR as needed in accordance with established emergency medical protocols.
- Responded to 911 calls as a first responder, assessing situations quickly and delivering appropriate medical intervention under high-pressure conditions.
Education
Prince George's Community CollegeLargo, MD
Certificate from Small Business Management
08-2027
Nexum Career Institute Houston, TX
Certificate from Medical Administrative Assistant
05.2001
It Works learning CenterBaltimore, MD
CNA / GNA (Trade school)
01.2025
Career Technical InstituteWashington, DC
Medical Office Specialist
08.2009
High School of Fashion IndustriesManhattan, NY
High School Diploma
06.1992
Skills
Medical terminology
Records Management
Medication Charting
Clinical documentation
EMR Systems
Behavioral Health
Psychiatric patient care
Filing
ICU Experience
ICD Coding
Medical software
OR Experience
Administrative skills
Conflict management
Teaching
Team player
Maintaining files
Computer literacy
Scheduling
Effective planning
Assessing performance
Monitoring
Benefits administration
Staff education and training
Office administration
Employee onboarding
Human resources support
Employee relations
Communication management
Certification
Certified Medication Technician
Timeline
GNA/CNA
Forestville Health and Rehabilitation Center
02.2025 - 12.2025
HR Assistant, SO / SPO
Preeminent Protective Services / USDA Beltsville Research Center
06.2016 - 11.2021
Security Lieutenant
Code 3 Security
06.2015 - 02.2016
Medical Unit Secretary
Medstar National Rehabilitation Hospital
08.2012 - 09.2013
Medical Assistant
Colonoscopy Surgeon
08.2010 - 02.2011
Emergency Medical Technician (EMT)
TransCare Ambulance Service
02.2003 - 02.2007
Nexum Career Institute
Certificate from Medical Administrative Assistant
05.2001
High School of Fashion Industries
High School Diploma
Career Technical Institute
Medical Office Specialist
It Works learning Center
CNA / GNA (Trade school)
Prince George's Community College
Certificate from Small Business Management