Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

CHANON ROLTSCH

San Antonio,TX

Summary

Exceptional ability to build and lead high-performing teams focused on developing profitable sales strategies and identifying market opportunities to achieve sales goals. Adaptable, customer-focused leader with a proven track record of bringing revenues, profits, and market shares to new heights. Strategic-minded, goal-driven sales associate with verifiable success in retail.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Team Sports Sales Associate

Academy Sports Outdoors
07.2022 - 12.2022
  • Recommended complementary purchases to customers, increasing revenue.
  • Possessed superior product knowledge to direct and upsell sporting items to meet sporting enthusiasts' needs.
  • Maintained store displays and followed store housekeeping standards and procedures to provide assortment of sporting goods.
  • Developed strong rapport with customers and created positive impression of business.

Dining Steward

American Cruise Lines
08.2021 - 10.2021
  • Monitored dining room and bar areas for signs of overcrowding.
  • Addressed and resolved spills in dining areas and provided polite guidance around hazards.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.

Licensed Insurance Agent

New York Life
01.2021 - 06.2021
  • Developed customized presentations for prospective clients that highlighted relevant products and benefits based on their unique needs.
  • Finalized sales and collected necessary deposits.
  • Delivered outstanding first-contact resolution rates when assisting clients with inquiries about premiums or billing issues.
  • Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.

Pet Councilor

Petland
08.2018 - 04.2020
  • Obtained on average over $40,000+ every month in sales
  • Participated in budget planning sessions, ensuring responsible allocation of funds for key projects and programs.
  • Finalized sales and collected necessary deposits.
  • Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Watersport Instructor

Radical Rides
02.2018 - 08.2018
  • Adhered strictly to all safety protocols set forth by both the company and regulatory agencies.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Collaborated with other instructors to design engaging group activities that promoted teamwork and camaraderie among students.
  • Developed and maintained network of professional resources to refer clients to.

Oyster Shucker

Peg Leg Pete's
10.2017 - 02.2018
  • Provided exceptional customer service through friendly interactions and prompt attention to special requests.
  • Operated grinders, mincers and other equipment to process meat, poultry and fish.
  • Stocked and rotated inventory of meats, poultry and fish to maintain quality and freshness.
  • Prepared various meats by cutting, trimming and packaging in preparation for display cases.

Education

Associate of Arts - Business Administration And Management

Northwest Vista College
San Antonio, TX
05.2026

No Degree - Business Administration And Management

The University of West Florida
Pensacola, FL
05.2017

High School Diploma -

Sandra Day O'Connor High school

Skills

  • Data Analysis
  • Communications
  • Detailed Oriented
  • Direct Sales
  • Customer-focused Service
  • Upselling strategies
  • Reliable and Responsible
  • Team Supervision
  • Business Development
  • Computer Skills
  • Employee Development
  • Problem Resolution

Certification

  • Licensed Insurance Agent - Issued Nov 2020 - Credential ID W704414
  • Boating Safety Education - Issued Feb 2018 - Credential ID 0000000917110

Timeline

Team Sports Sales Associate

Academy Sports Outdoors
07.2022 - 12.2022

Dining Steward

American Cruise Lines
08.2021 - 10.2021

Licensed Insurance Agent

New York Life
01.2021 - 06.2021

Pet Councilor

Petland
08.2018 - 04.2020

Watersport Instructor

Radical Rides
02.2018 - 08.2018

Oyster Shucker

Peg Leg Pete's
10.2017 - 02.2018

Associate of Arts - Business Administration And Management

Northwest Vista College

No Degree - Business Administration And Management

The University of West Florida

High School Diploma -

Sandra Day O'Connor High school
CHANON ROLTSCH