Chansey Pettway
Long Beach,MS
Summary
Engaging Bartender with a proven track record notably at Karako's and Bay Waveland Yacht Club.
With exceptional customer service and beverage preparation skills.
Known for creative mixology and engaging with customers.
Excelled in team training, contributing to a positive and efficient work environment.
I Love Boosting sales through suggestive selling!
Known for an outgoing personality, consistently enhancing guest satisfaction and loyalty.
Overview
15
15
years of professional experience
Work History
Bartender
Karako's
08.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Obtained cash bank and stocked service bar to prepare for operation.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
- Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Kept bar stocked with liquors, juices and garnishes for drinks.
- Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
Fine Dining & Bartender
Bay Waveland Yacht Club
08.2013 - 06.2014
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Cultivated warm relationships with regular customers.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Addressed customer complaints quickly and professionally to avoid negative reviews and loss of business.
- Assisted in training new servers, sharing best practices for excellent customer service.
- Streamlined order-taking process for faster service and increased table turnover rate.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
- Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
Bartender
Benignos
01.2011 - 08.2013
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Verified drinking age requirements of customers by carefully reviewing photo identification.
- Contributed to event success, planning beverage menus and efficiently serving large groups.
- Obtained cash bank and stocked service bar to prepare for operation.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
Education
Certified Nursing Assistant
Mississippi Gulf Coast Community CollegeCommunity
Gulfport, MSGED -
Mississippi Gulf Coast Community College
Gulfport, MS2015
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Outgoing Personality
- Engaging personality
- Cleanliness and hygiene
- Customer service expertise
- Responsible Alcohol Service
- Handling Difficult Customers
- Hospitality service expertise
- Service-oriented mindset
- Professional Appearance
- Suggestive Selling
- Food Service
- Alcohol awareness
- Team training and development
- Beverage Preparation
- Sales expertise
- Inventory
- Wine and liquor knowledge
- Food Running
- Bar Equipment Familiarity
- Creative Mixology
- Ordering bar supplies
- Food Preparation
- ABC standards
- Dining room management
- Fast Learner
- Honest and Dependable
- Hospitality and Guest Service
- Engaging Customers
- Cocktail Service
- Quality Assurance
- Banquet Events
- Wine Knowledge
- Bar Menu Planning
- Cost Control
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Type
Gig WorkPart TimeContract WorkFull TimeWork Location
On-SiteHybridRemoteImportant To Me
Company CultureTeam Building / Company RetreatsCareer advancementWork-life balanceTimeline
Bartender
Karako's
08.2021 - Current
Fine Dining & Bartender
Bay Waveland Yacht Club
08.2013 - 06.2014
Bartender
Benignos
01.2011 - 08.2013
Certified Nursing Assistant
Mississippi Gulf Coast Community CollegeCommunity
GED -
Mississippi Gulf Coast Community College
Similar Profiles
RYANN SARTORRYANN SARTOR
Observer, Coach, and Trainer (OC/T) | Operations NCOIC at United States ArmyObserver, Coach, and Trainer (OC/T) | Operations NCOIC at United States Army
Alejandro David Ramos CollazoAlejandro David Ramos Collazo
Intern at Institute of Disability StudiesIntern at Institute of Disability Studies
Joseph WhiteJoseph White
Assistant Manager at RPM Pizza, DominosAssistant Manager at RPM Pizza, Dominos
Christina JacksonChristina Jackson
Delivery Driver at SparkDelivery Driver at Spark
Kahleya BowmanKahleya Bowman
Bartender at Papis Cuban GrillBartender at Papis Cuban Grill