Summary
Overview
Work History
Education
Skills
Certificates And Training
Accomplishments
Timeline
Generic

Chanta Robinson

Locust Grove

Summary

Detail-oriented healthcare operations professional with expertise in HIPAA compliance and patient experience. Demonstrated success in managing complex processes and optimizing specimen tracking to enhance patient care. Experienced in overseeing surgical pathology specimens and improving patient flow. Proficient in coordinating cross-departmental workflows to boost efficiency and maintain compliance with industry standards.

Overview

5
5
years of professional experience

Work History

Lab Assistant

Vizia Diagnostics
Alpharetta
10.2022 - 08.2023
  • Managed the intake, labeling, and processing of over 2,000 surgical pathology specimens with zero mislabeling incidents, ensuring strict adherence to HIPAA and company SOPs.
  • Coordinated cross-departmental workflow, optimizing specimen tracking and reporting for faster turnaround times.
  • Maintained inventory of lab equipment and supplies to support uninterrupted operations and cost control.

Ophthalmic Technician

Georgia Retina
Sandy Springs
10.2020 - 07.2022
  • Facilitated care for over 5,000 patients by coordinating diagnostic testing and medical documentation for multiple physicians.
  • Acted as scribe for over 200 procedures, ensuring accurate documentation and smooth procedural flow.
  • Supported front-line operations and contributed to patient flow efficiency through precise intake and documentation.

Customer Service Representative

Howard Mortuary
Warner Robins
07.2019 - 03.2020
  • Managed client intake and documentation processes, ensuring 100% accuracy in records for scheduling and insurance.
  • Coordinated with service teams to meet sensitive client needs, maintaining high satisfaction during emotionally challenging times.

Counselor

Cooperative Development Energy Program (CDEP)
Fort Valley
06.2018 - 08.2018
  • Directed and mentored a team of 20 scholars, leading STEM projects and coordinating multi-site educational visits.
  • Facilitated hands-on learning in soldering, robotics, and engineering applications, recognized by the U.S. President for program impact.

Education

Master of Science - Health Administration

Purdue University
West Lafayette, IN
12-2026

Post-Bachelor Courses - Pre-pharmacy: Anatomy and Physiology II, Statistics

Mercer University
Macon, GA
06.2024

Bachelor of Science - Biology

Fort Valley State University
Fort Valley, GA
08.2020

High School Diploma -

Vidalia Comprehensive High School
Vidalia, GA
05.2013

Skills

  • Healthcare operations management
  • Laboratory management
  • Patient experience enhancement
  • HIPAA compliance oversight
  • Leadership development
  • Scheduling and workflow coordination
  • Budget management
  • Quality assurance processes
  • Record management systems
  • Strategic planning and marketing

Certificates And Training

  • HIPAA Privacy & Security Training, 2019-2023
  • Electronic Health Records Training, 2020-2023
  • OSHA Compliance Lead, 2021

Accomplishments

  • OSHA Lead

Timeline

Lab Assistant

Vizia Diagnostics
10.2022 - 08.2023

Ophthalmic Technician

Georgia Retina
10.2020 - 07.2022

Customer Service Representative

Howard Mortuary
07.2019 - 03.2020

Counselor

Cooperative Development Energy Program (CDEP)
06.2018 - 08.2018

Master of Science - Health Administration

Purdue University

Post-Bachelor Courses - Pre-pharmacy: Anatomy and Physiology II, Statistics

Mercer University

Bachelor of Science - Biology

Fort Valley State University

High School Diploma -

Vidalia Comprehensive High School

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