James Seek
Goodrich,TX
Summary
Accomplished leader in healthcare operations management with a strong track record in strategic planning and organizational development at Montgomery County Hospital District (MCHD). Expertly managed a $38 million budget while successfully reducing attrition to under 20%, demonstrating exceptional financial oversight and human resources management. A veteran Program Director with extensive experience in leading projects from development to delivery, known for driving operational improvements that enhance productivity and reduce costs. Recognized for effective people management and decision-making skills, with specialized expertise in emergency response coordination and team leadership.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Assistant Chief of EMS
Montgomery County Hospital District (MCHD)
Conroe, TX
01.2023 - Current
- Led EMS operations for 90,000 annual responses and 60,000 transports.
- Leads and manages a team of 300 individuals by driving operational excellence and skill development.
- Manages $38 million departmental budget, overseeing resource allocation and cost forecasting.
- Facilitated collaboration across departments to optimize revenue cycle collections.
- Provided operational oversight during Hurricane Beryl, successfully coordinating all EMS activities, including resource deployment, inter-agency collaboration, and community support during a critical disaster response effort
- Utilized analytics to optimize staffing and resource planning.
- Established a group focused on generating and evaluating metrics for enhanced service delivery.
- Led and mentored senior and middle management to foster alignment with organizational goals.
- Led HR projects focused on recruitment, employee relations, performance management, and retention strategies.
- Oversaw workforce management while maintaining regulatory compliance under FMLA, AHA, and EEOC.
- Collaborated with stakeholders to boost inter-agency cooperation, facilitate patient transitions, and elevate service quality throughout the continuum of care.
- Enhanced the number of units from 27 to 35 daily over two years while upholding organizational standards.
- Coordinated with County partners on large-scale events including Ironman to maintain uninterrupted 911 operations.
Division Chief of the Clinical Department
Montgomery County Hospital District (MCHD)
Conroe, TX
03.2021 - 12.2022
- Managed clinical operations, including protocol development, quality improvement initiatives, new practice introduction, and staff training
- Designed and implemented programs to enhance patient care delivery and streamline operational workflows
- Provided strategic oversight during critical incidents, such as the Texas winter storm, ensuring continuity of care and operational resilience
- Partnered with hospital leadership to optimize transfer processes, improving patient throughput and reducing turnaround times
- Designed and executed process improvements and quality assurance programs to drive operational excellence and elevate patient satisfaction
- Provided oversight and managed medication allocation, ensuring controlled substances practices aligned with DEA rules
- Managed and provided oversight of modernizing EMS logistics by creating systems of automation and consistent practices
District Chief
Montgomery County Hospital District (MCHD)
Conroe, TX
05.2013 - 02.2021
- Supervised daily EMS operations across a high-demand service area, ensuring compliance with state and federal healthcare regulations
- Improved operational efficiency by developing performance benchmarks and implementing data-driven strategies
- Managed budgeting and resource allocation, ensuring cost-effective operations while maintaining high standards of care
EMS Captain and Safety Officer
Northwest EMS (NWEMS)
Tomball, TX
01.2005 - 01.2013
- Directed EMS response operations, prioritizing safety, compliance, and patient care excellence
- Developed and enforced safety protocols, significantly reducing workplace incidents
- Managed logistics for medical equipment and fleet operations, ensuring readiness and reliability
Education
MBA -
Texas A&M University-Corpus Christi
Corpus Christi, TX12-2022
Bachelor of Science - Organizational Leadership
Texas A&M - Commerce
Commerce, TX12-2017
Associate of Applied Science - Emergency Medical Services Professions
Lone Star College
Houston, TX05-2006
Skills
- Healthcare operations management
- Workforce planning and development
- Human resources and employee relations
- Departmental budgeting and financial oversight
- Strategic planning and execution
- Process improvement and lean operations
- Compliance with healthcare regulations
- Data-driven decision-making
- Stakeholder collaboration and communication
- Policy implementation
- Budget development
- Service delivery management
- Interdepartmental coordination
- Operational reporting
- Training coordination
- Partnership development
- Operations management
- System improvement
- Human resources management
- Organizational development
- Innovation management
- Market planning
Affiliations
- National Association of Emergency Medical Technicians (NAEMT)
- Texas EMS Alliance
Certification
Licensed Paramedic (LP)
Accomplishments
- Spearheaded the development of protocols leading to measurable improvements in operational efficiency and patient outcomes.
- Successfully managed high-volume EMS operations, balancing quality care with cost efficiency.
- Increased service delivery through efficient practices and establishment of KPI’s.
- Played a critical role in disaster response, coordinating resources and teams to maintain continuity of care during crises.
- Manager of the Year 2023 - MCHD
- Manager of the Year 2024 - MCHD
- Paramedic of the Year 2011 - NWEMS
References
Available upon request.
Timeline
Assistant Chief of EMS
Montgomery County Hospital District (MCHD)
01.2023 - Current
Division Chief of the Clinical Department
Montgomery County Hospital District (MCHD)
03.2021 - 12.2022
District Chief
Montgomery County Hospital District (MCHD)
05.2013 - 02.2021
EMS Captain and Safety Officer
Northwest EMS (NWEMS)
01.2005 - 01.2013
MBA -
Texas A&M University-Corpus Christi
Bachelor of Science - Organizational Leadership
Texas A&M - Commerce
Associate of Applied Science - Emergency Medical Services Professions
Lone Star College
Similar Profiles
Ellie WaltonEllie Walton
Emergency Medical Technician at Montgomery County Hospital DistrictEmergency Medical Technician at Montgomery County Hospital District
Lochlyn PutnamLochlyn Putnam
EMT-Basic at Montgomery County Hospital DistrictEMT-Basic at Montgomery County Hospital District
Ronald MartinezRonald Martinez
Attendant Paramedic at MCHDAttendant Paramedic at MCHD