CHANTAE GORDON
Summary
An efficient, hardworking and motivated individual seeking to pursue a rewarding career in your organization. Dedicated to driving success and delivering measurable results. Compassionate professional focused on helping clients maintain personal hygiene and assisting with activities of daily living. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to emotional and social support to promote overall wellness.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Home Health Aide
Most Excellent Home Care Agency
04.2024 - Current
- Prepare meals
- Assist with errands
- Light housekeeping
- Doctor visit
- Provide companionship
Customer Service Representative
Itel BPO Smart Solutions
02.2020 - 01.2022
- Answered customer inquiries via phone, email, and chat.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided accurate information about products and services to customers.
- Resolved customer complaints promptly and efficiently.
Assistant Cook
Moguls Grille and Tap Room
11.2018 - 11.2019
- Prepared and cooked meals according to recipes, standards, and dietary guidelines.
- Restocked shelves with new ingredients after use.
- Checked quality of ingredients before adding them to a dish or meal.
- Communicated effectively with other staff members about any issues related to food service operations.
Customer Service Representative
Hinduja Global Solutions
11.2017 - 05.2018
- Developed strong relationships with customers by providing personalized assistance and support.
- Provided exceptional customer service to ensure customer satisfaction.
- Reviewed reinsurance contracts and provided expert analysis to ensure accuracy of information.
Housekeeper
Six Flags Great Escape
06.2017 - 09.2017
- Responded to requests from guests regarding housekeeping needs.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Followed safety procedures when handling hazardous materials.
Housekeeper
Kings Inn Motel
05.2015 - 09.2015
- Reported any maintenance issues or damage to supervisors immediately.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
Education
Bachelor of Science - Hospitality Management
Excelsior Community College
Jamaica11-2017
High School Diploma -
Convent Of Mercy Academy Alpha
Jamaica07-2012
Skills
- Meal preparation
- Microsoft
- Customer service
- Care plan assessment
Certification
- Home Health Aid
Languages
English
Full Professional
Timeline
Home Health Aide
Most Excellent Home Care Agency
04.2024 - Current
Customer Service Representative
Itel BPO Smart Solutions
02.2020 - 01.2022
Assistant Cook
Moguls Grille and Tap Room
11.2018 - 11.2019
Customer Service Representative
Hinduja Global Solutions
11.2017 - 05.2018
Housekeeper
Six Flags Great Escape
06.2017 - 09.2017
Housekeeper
Kings Inn Motel
05.2015 - 09.2015
Bachelor of Science - Hospitality Management
Excelsior Community College
High School Diploma -
Convent Of Mercy Academy Alpha
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