Chantae Johnson
Killeen,TX
Summary
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support. High-energy sales and customer relations professional well-versed in communicating with different individuals and negotiating successful solutions. Focused on offering superior support and meeting all production targets. Creative in applying robust solutions that enhance loyalty, promote retention and support revenue objectives. Skilled in leadership functions such as training and mentoring new associates. Award-winning Sales Agent with strong network of sector contacts. Blends strong communications, relationship building, and business acumen to fuel profits. Additional expertise includes training and management of sales forces.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Blended Sales Agent
Progressive
, TX
04.2023 - Current
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
- Resolved customer complaints in a timely manner to maintain high satisfaction levels.
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Met with division leaders and consultants to discuss strategies to increase sales.
- Responded promptly to customer inquiries about their policies and provided timely updates as needed.
- Counseled prospects and policyholders on coverage, limits and regulations.
- Responded to customer inquiries and problems to promote great service.
- Sought out new clients and developed clientele by networking to find new customers.
Specialized Foster Parent
A World For Children
Round Rock, TX
03.2023 - Current
- Attended trainings and workshops on topics related to fostering such as trauma-informed care and attachment theory.
- Maintained open communication with social workers and caseworkers to ensure best outcomes for foster child.
- Provided crisis intervention and emotional support during challenging times or behavioral episodes.
- Helped reunify birth families through coordinated visitation.
- Enforced rules consistently while being mindful of each child's individual circumstances.
- Identified services and activities within local community to facilitate access by those with special needs.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
- Prepared monthly reports concerning progress and behavior of children for welfare agencies.
- Assisted with paperwork associated with legal proceedings related to adoption or guardianship cases.
Pre-term Remarketing
GC Services
03.2022 - 08.2022
- Analyzed customer data to identify potential remarketing opportunities.
- Ensured timely delivery of payments received from customers following completion of a successful sale or repossession transaction.
- Prepared documents necessary for asset repossession transactions when required.
- Implemented best practices within the department while remaining compliant with applicable regulations or laws governing debt collection activities.
- Generated reports detailing financial performance of remarketing initiatives.
- Summarized raw data and analyses and made recommendations based on findings.
Workers Comp
04.2020 - 03.2022
- During this time I was on worker comp and was in the process of relocating to Texas
OTR Truck Driver
Samra Express Inc.
02.2018 - 03.2020
- Perform pre and post-trip inspections to ensure safety features and systems are working properly
- Maintain log books to detail the driving hours and at rest
- Applied knowledge of laws and rules for carrying cargo on certain routes
- Adhere to the rules of D.O.T regarding the safe operation of the vehicle
- Operate tractor and trailer in accordance to FMCSA regulations
- Plan routes factoring in mandated stops, weather conditions and fueling locations
- Pick up and deliver freight from and to shippers and receivers in a timely and efficient manner
- Worked 3 months on and 6 nights home running fruits and veggies back and forth to Florida and California
Education
GED -
Job Corp
Los Angeles, CA10-2003
Skills
- Adaptability
- Effective communication
- Attentiveness
- Integrity
- Customer assistance
- Technical support
- Sales strategies
- Client analysis
- Account development
- Teamwork
- Self-motivated
- Timeliness
- Punctuality
- Dependability
- Quick learner
- Eager learner
- Organization
- Problem-solving
Certification
- Licensed in 29 states which included AK,AZ,AR,CA,FL,GA,HI,IL,IN,IA,KS,KY,LA,MA,MO,NE,NV,NJ,NY,OH,OK,OR,PA,SD,TX,VA,WA,WI,WV
Timeline
Blended Sales Agent
Progressive
04.2023 - Current
Specialized Foster Parent
A World For Children
03.2023 - Current
Pre-term Remarketing
GC Services
03.2022 - 08.2022
Workers Comp
04.2020 - 03.2022
OTR Truck Driver
Samra Express Inc.
02.2018 - 03.2020
GED -
Job Corp
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