Summary
Overview
Work History
Education
Skills
Timeline
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Chantae Nelson

Brooklyn,NY

Summary

Adept at multitasking and customer service, I excelled at Pacific BK by managing multiple drink orders and upselling, significantly enhancing customer satisfaction and profits. My expertise in liquor knowledge and effective communication fostered warm relationships and efficient service at Breuklyn Tequila and Vice Lounge, showcasing my reliability and commitment to excellence.

Overview

4
4
years of professional experience

Work History

Bartender

Pacific BK
Brooklyn, NY
09.2022 - Current
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Contributed to event success, planning beverage menus and efficiently serving large groups.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Server/ Bartender

Breuklyn Tequila
Brooklyn, NY
08.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Bartender / Server

Vice Lounge
Brooklyn, NY
01.2021 - 04.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Education

Associate Of Applied Science - Biology

Kinsborough Community College
2001 Oriental Blvd

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Clear and effective communication
  • Patience and Tolerance

Timeline

Bartender

Pacific BK
09.2022 - Current

Server/ Bartender

Breuklyn Tequila
08.2022 - Current

Bartender / Server

Vice Lounge
01.2021 - 04.2024

Associate Of Applied Science - Biology

Kinsborough Community College
Chantae Nelson