Chantal Martin
Aurora,CO
Summary
Dedicated professional and mother with experience at many different fields of work, excelling in customer service and relationship building. Proven ability to enhance patient satisfaction through effective communication. Skilled in data entry and critical thinking, ensuring confidentiality and a welcoming environment for all.
Overview
3
3
years of professional experience
Work History
Kid Care Attendant
VASA Fitness
01.2024 - Current
- Improved patient comfort by providing attentive and compassionate care.
- Participated in ongoing professional development opportunities, staying current on best practices within the establishment.
- Maintained cleanliness and organization of all areas, ensuring a safe and inviting space for children and members.
- Managed check-in/check-out procedures, accurate record-keeping and smooth transitions for families.
- Provided support to fellow attendants through effective communication and teamwork.
Patient Care Coordinator
Colorado Ophthalmology and Cosmedics
01.2022 - 09.2022
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
Education
Early Childhood Care And Education
Abraxas High School
Poway, CA12-2018
Skills
- Critical thinking
- Active listening
- Customer service
- Data entry
- Problem resolution
- Relationship building
- Client relations
- Product knowledge
- Scheduling
- Professional telephone demeanor
- Sales expertise
- Service upselling
Timeline
Kid Care Attendant
VASA Fitness
01.2024 - Current
Patient Care Coordinator
Colorado Ophthalmology and Cosmedics
01.2022 - 09.2022
Early Childhood Care And Education
Abraxas High School
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