Summary
Overview
Work History
Education
Skills
Timeline
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Chantal Polanco

New York,NY

Summary

A driven, bilingual worker, known for maintaining high productivity and efficiently completing tasks, who is looking for a full-time position with stable hours. Specialize in effective communication, problem-solving, and time management skills. Excels in conflict resolution, active listening, and empathy, ensuring positive interactions in every customer service encounter.

Overview

12
12
years of professional experience

Work History

Lead Pharmacy Technician

CVS Pharmacy
New York, NY
08.2018 - Current
  • Reviewed orders for completeness, accuracy, and compliance with applicable laws and regulations.
  • Trained new technicians in pharmacy procedures and customer service.
  • Operated cash registers to accept payments from customers.
  • Maintained accurate patient records and updated prescription information as needed.
  • Oversaw the ordering, receiving, and storage of pharmacy inventory.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.

Data Entry Clerk

PM Legal
New York, NY
08.2013 - 04.2018
  • Documented items transported, recipient information and problems.
  • Provided proof of service and affidavits.
  • Managed communication with courts regarding status of petitions and granted orders.
  • Checked source documents against entered data to ensure accuracy.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.

Restaurant Hostess

City Vineyard, LLC
New York, NY
08.2017 - 03.2018
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Coordinated dining room staff workflow to foster prompt and courteous service.

Education

High School Diploma -

St Jean Baptiste High School
New York, NY
06-2013

Skills

  • Fluent in English and Spanish
  • Fast Learner
  • Conflict resolution
  • Team collaboration
  • Problem-solving aptitude
  • Communication skills
  • Workflow coordination
  • MS office
  • Good Telephone Etiquette

Timeline

Lead Pharmacy Technician

CVS Pharmacy
08.2018 - Current

Restaurant Hostess

City Vineyard, LLC
08.2017 - 03.2018

Data Entry Clerk

PM Legal
08.2013 - 04.2018

High School Diploma -

St Jean Baptiste High School