Chantale Fults
Pekin,IL
Summary
With a proven track record of success in various roles, I bring a strong work ethic, motivation, and a quick ability to learn to any job. Drawing from extensive experience in sales, customer service, shipping and receiving, and purchasing, confident in making a valuable contribution to your team.
Overview
28
28
years of professional experience
Work History
Assistant Store Manager/Textbook Manager
Barnes and Nobel College
Peoria, IL, US
05.2023 - Current
- I Work with various professors and publishers to provide textbooks for students at Bradley University in Peoria, IL
- I create purchase orders and receive invoices daily
- I also oversee the shipping and receiving department
- And order the Regalia for the graduating students
Shipping/Receiving Manager/Teamsters Local Union No. 627
Barnes & Noble Education, Inc.
Peoria, IL, US
05.2022 - 05.2023
- I receive and expedite large shipments of books daily
- Process UPS shipping labels for all our outgoing boxes
- Receive purchase orders and invoices for accounts payable
- Work with numerous computer programs for inventory control, customer service, and order fulfillment
Sales Manager/General Manager
GNC
Pekin, IL, US
03.1997 - 03.2022
- I managed a high volume supplement and nutrition store for over 20 years
- With duties that include: Training and hiring, health coaching, purchasing, customer service, merchandising, accomplishing sales plan and KPIs, shipping and receiving, payroll, cash handling, and loss prevention
Design Specialist/Estimator
The Library Store, Inc.
Tremont, IL, US
03.2019 - 06.2020
- I designed, purchased furniture and provided quotes for public and school libraries throughout the country
- I worked with our customers and vendors from the beginning of the project till our customers were completely satisfied
Education
High school diploma - General
Pekin Community High School
Pekin, IL05.1994
Skills
- Store Management Experience
- Profit & Loss
- Payroll
- Cash Handling
- Loss Prevention
- Salesforce
- Merchandising
- Operations Management
- Purchasing
- Microsoft Excel
- Microsoft Office
- Customer Service
- Communication skills
- Upselling
Assessments
- Customer service, Proficient, 12/01/21, Identifying and resolving common customer issues
- Sales skills, Proficient, 06/01/21, Influencing and negotiating with customers
- Customer focus & orientation, Proficient, 12/01/21, Responding to customer situations with sensitivity
- Management & leadership skills: Impact & influence, Proficient, 04/01/22, Choosing the most effective strategy to inspire and influence others to meet business objectives
- Administrative assistant/receptionist, Proficient, 04/01/22, Using basic scheduling and organizational skills in an office setting
Awards
Sales, Multiple rewards for hitting sales goals and protecting the company from retail loss.
Personal Information
Authorized To Work: US
Timeline
Assistant Store Manager/Textbook Manager
Barnes and Nobel College
05.2023 - Current
Shipping/Receiving Manager/Teamsters Local Union No. 627
Barnes & Noble Education, Inc.
05.2022 - 05.2023
Design Specialist/Estimator
The Library Store, Inc.
03.2019 - 06.2020
Sales Manager/General Manager
GNC
03.1997 - 03.2022
High school diploma - General
Pekin Community High School