Summary
Overview
Work History
Education
Skills
Assessments
Awards
Personal Information
Timeline
Generic

Chantale Fults

Pekin,IL

Summary

With a proven track record of success in various roles, I bring a strong work ethic, motivation, and a quick ability to learn to any job. Drawing from extensive experience in sales, customer service, shipping and receiving, and purchasing, confident in making a valuable contribution to your team.

Overview

28
28
years of professional experience

Work History

Assistant Store Manager/Textbook Manager

Barnes and Nobel College
Peoria, IL, US
05.2023 - Current
  • I Work with various professors and publishers to provide textbooks for students at Bradley University in Peoria, IL
  • I create purchase orders and receive invoices daily
  • I also oversee the shipping and receiving department
  • And order the Regalia for the graduating students

Shipping/Receiving Manager/Teamsters Local Union No. 627

Barnes & Noble Education, Inc.
Peoria, IL, US
05.2022 - 05.2023
  • I receive and expedite large shipments of books daily
  • Process UPS shipping labels for all our outgoing boxes
  • Receive purchase orders and invoices for accounts payable
  • Work with numerous computer programs for inventory control, customer service, and order fulfillment

Sales Manager/General Manager

GNC
Pekin, IL, US
03.1997 - 03.2022
  • I managed a high volume supplement and nutrition store for over 20 years
  • With duties that include: Training and hiring, health coaching, purchasing, customer service, merchandising, accomplishing sales plan and KPIs, shipping and receiving, payroll, cash handling, and loss prevention

Design Specialist/Estimator

The Library Store, Inc.
Tremont, IL, US
03.2019 - 06.2020
  • I designed, purchased furniture and provided quotes for public and school libraries throughout the country
  • I worked with our customers and vendors from the beginning of the project till our customers were completely satisfied

Education

High school diploma - General

Pekin Community High School
Pekin, IL
05.1994

Skills

  • Store Management Experience
  • Profit & Loss
  • Payroll
  • Cash Handling
  • Loss Prevention
  • Salesforce
  • Merchandising
  • Operations Management
  • Purchasing
  • Microsoft Excel
  • Microsoft Office
  • Customer Service
  • Communication skills
  • Upselling

Assessments

  • Customer service, Proficient, 12/01/21, Identifying and resolving common customer issues
  • Sales skills, Proficient, 06/01/21, Influencing and negotiating with customers
  • Customer focus & orientation, Proficient, 12/01/21, Responding to customer situations with sensitivity
  • Management & leadership skills: Impact & influence, Proficient, 04/01/22, Choosing the most effective strategy to inspire and influence others to meet business objectives
  • Administrative assistant/receptionist, Proficient, 04/01/22, Using basic scheduling and organizational skills in an office setting

Awards

Sales, Multiple rewards for hitting sales goals and protecting the company from retail loss.

Personal Information

Authorized To Work: US

Timeline

Assistant Store Manager/Textbook Manager

Barnes and Nobel College
05.2023 - Current

Shipping/Receiving Manager/Teamsters Local Union No. 627

Barnes & Noble Education, Inc.
05.2022 - 05.2023

Design Specialist/Estimator

The Library Store, Inc.
03.2019 - 06.2020

Sales Manager/General Manager

GNC
03.1997 - 03.2022

High school diploma - General

Pekin Community High School
Chantale Fults