Chantale Mickles
Summary
To obtain an opportunity in a reputed organization where I can complement my skills and contribute in the most effective manner. Also, to be an asset and an effective individual to serve a vast range of consumers in the most ethical way possible.
- Experienced with managing inventory and restocking shelves efficiently. Utilizes strong organizational skills and attention to detail to maintain orderly stockrooms. Track record of collaborating effectively with team members and adapting to dynamic work environments.
- Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task.
Overview
24
24
years of professional experience
Work History
Overnight Stocker
Walmart
07.2025 - Current
- Collaborated with team members to maintain a clean and safe work environment.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Scanned shelves and product cases to locate expired, outdated, and spoiled items.
- Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
- Stock all the new freight that comes in on the new truck every night.
Customer Service Representative
Circle K
03.2025 - Current
- Assisted in training new representatives on customer service protocols and system navigation.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Responded to customer requests for products, services, and company information.
Assistant Manager
Dollar General
03.2023 - 12.2024
- Developed training programs for new staff, fostering skill development and enhancing team performance.
- Led team to enhance operational efficiency through streamlined processes and improved communication strategies.
- Implemented inventory management systems, reducing discrepancies and improving order fulfillment rates.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Sales Associate
Advanced Auto Parts
05.2023 - 05.2024
- Cultivated strong customer relationships through exceptional service and product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Stocker
Walmart
09.2017 - 01.2023
- Organized and maintained stock levels, ensuring timely replenishment of merchandise.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Provided exceptional customer service by responding to inquiries regarding product availability and location.
CHECK IN PEOPLE
Monterrey Security
06.2015 - 06.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
PRESORT
Savers Thrift Store
10.2016 - 01.2017
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked effectively in fast-paced environments.
- sorted out items and they where sent to different stores.
Part Time
TMA, City of Chicago
10.2010 - 01.2015
- Direct traffic during city events such as parades, games at the United Center.
UPS
08.2006 - 08.2010
- Loading and unloading trucks. Small sort, scanning labels, bagging packages
Summer Internship
North Lawndale YMCA
09.2001 - 06.2005
- Job duties were supervising kids, taking them outside, going on field trips.
Education
High School Diploma - Computer Science
George W. Collins
Chicago, IL06.2005
Skills
- Communication
- Fast pace worker
- Loading/unloading
- Packaging/scanning/labeling
- Hardworking
- Reliable
- Quick Learner
- Ambitious
- Stocking shelves
- Stock rotation
- Pallet jack operation
- Product restocking
- Heavy lifting
- Label reading
- Handheld scanner use
- Unloading trucks
- Loading and unloading
- Product rotation
- Cardboard compacting
Timeline
Overnight Stocker
Walmart
07.2025 - Current
Customer Service Representative
Circle K
03.2025 - Current
Sales Associate
Advanced Auto Parts
05.2023 - 05.2024
Assistant Manager
Dollar General
03.2023 - 12.2024
Stocker
Walmart
09.2017 - 01.2023
PRESORT
Savers Thrift Store
10.2016 - 01.2017
CHECK IN PEOPLE
Monterrey Security
06.2015 - 06.2017
Part Time
TMA, City of Chicago
10.2010 - 01.2015
UPS
08.2006 - 08.2010
Summer Internship
North Lawndale YMCA
09.2001 - 06.2005
High School Diploma - Computer Science
George W. Collins
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