Chantalle Faubert
Howell,MI
Summary
Confident professional with diverse experience in communications and marketing across multiple countries. Proven ability to enhance client engagement through digital marketing strategies and exceptional customer service. Eager to leverage past skills in a collaborative environment to drive impactful results.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Account Executive
Dapper Marketing Solutions LLC
South Lyon, United States
03.2025 - Current
- Identified new business opportunities and promoted digital marketing services, expanding client base and increasing market presence.
- Managed client accounts, ensuring communication and alignment on marketing objectives to foster strong client relationships.
- Collaborated with expert team to create and implement digital marketing plans, enhancing SEO, content marketing, and social media strategies for client growth.
- Analyze client performance metrics and provide insightful reports to inform decision-making and optimize campaigns.
- Actively stay updated on industry trends and best practices to provide clients with innovative solutions.
Senior Customer Service Representative
XGOLF America Inc.
Brighton, United States
01.2024 - Current
- Deliver outstanding customer service by warmly greeting and assisting guests.
- Manage reservations and bookings, optimizing the guest experience.
- Managed store operations as key holder, ensuring security and smooth access for guests.
- Ensured proper setup and maintenance of golf simulation equipment to enhance user experience.
- Collaborated with team members to maintain facility standards and effectively promote special events.
- This position allows me to enhance my communication skills and deepen my passion for the sport while fostering a vibrant community atmosphere for golf enthusiasts.
Marketing & Executive Assistant
Pratt & Miller Engineering
New Hudson, MI
06.2016 - 11.2019
- Coordinated meetings and lunches for executives and managers, optimizing schedules and facilitating seamless communication.
- Provided comprehensive administrative support to executives, including scheduling appointments, preparing expense reports, and organizing travel arrangements, enhancing operational efficiency.
- Served as the direct assistant to the Marketing Director, supporting the implementation of marketing strategies and campaigns.
- Managed procurement of marketing materials, including business cards, promotional products, signage, and event information for conferences, enhancing brand visibility.
- Developed and maintained the company's social media presence, contributing to increased engagement and brand awareness across digital platforms.
- Assisted in marketing projects, supporting execution of strategies and enhancing overall effectiveness of marketing initiatives.
- Planned and executed engaging company-wide events, such as the annual Christmas party, in-house activities, and quarterly meetings, fostering team spirit and corporate culture.
- Led and organized all company charity initiatives, reinforcing corporate social responsibility and community engagement.
Recruitment Specialist
ITechconnect
Windsor, ON
09.2012 - 11.2015
- Conducted staffing searches to identify qualified consultants and permanent employees, enhancing client recruitment efforts.
- Performed phone interviews, video screening calls, and resume reviews while preparing candidates for successful interview outcomes.
- Managed office administration tasks, including database management and customer relationship management, streamlining operations.
Crime Prevention Programs Coordinator
The Safety Village
Windsor, ON
04.2013 - 11.2014
- Operated as Leader for The Safety Village, in tandem with Windsor Police Services and The City of Windsor to research, develop and deliver crime prevention programs to residents.
- Resurrected the Neighborhood Watch Windsor program through community presentations, program development, training, database work, promotional product development, and special events.
- Aligned closely with Community Housing officials, city's BIA executives, City Council often speaking at special engagements by request Managed direct staff including co-op and placement students.
Promtions Team Manager- A- Team
Bell Media- AM800 CKLW & Affiliates
Windsor, ON
11.2011 - 09.2012
- Worked alongside the Marketing Department at AM800 radio as well as with sister stations -89X, 93.9 The River and AM580.
- Executed sponsorships, contests, website and social media updates, various clerical tasks.
- Conducted city-wide events including promotional displays / materials / merchandise and controlled inventory for promotional items.
- Performed weekly on-Air interviews and radio cut-ins Managed a group of 25 (A-Team) members who represented the stations at various events and festivals.
Consumer Shows Represenative & Events Planner
The KW Region Record- Grand River Shows
Waterloo, ON
09.2010 - 04.2011
- Plan, promote, create budget, market research, gain sponsorships and execute shows end-to-end.
- Extensive use of M/S Outlook, Excel, PowerPoint.
- Media relations: Coordinated press releases, radio scripting and television appearances.
- Team Event Manager for 'The Red Dress and Tie Gala' charity event.
Education
Post Graduate Events Management -
CONESTOGA COLLEGE
Waterloo04-2011
Bachelor of Art degree - Communications, Dramatic Arts & Marketing
UNIVERSITY OF WINDSOR
04-2010
Skills
- Team management
- Marketing administration
- Public speaking
- Event planning
- MAC
- PC
- M/S Suite
- Social media platforms
- Business development and planning
Certification
- CPTED Crime Prevention Through Environmental Design
- ICPS International Crime Prevention Specialist
- Certified First Aid and CPR Level C
- TIPS Certification
- Michigan Bartending Cert
Affiliations
- Volunteer- Samaritans Purse - Rebuilding America
- Golf
- Fitness
- Howell Run Club
Timeline
Account Executive
Dapper Marketing Solutions LLC
03.2025 - Current
Senior Customer Service Representative
XGOLF America Inc.
01.2024 - Current
Marketing & Executive Assistant
Pratt & Miller Engineering
06.2016 - 11.2019
Crime Prevention Programs Coordinator
The Safety Village
04.2013 - 11.2014
Recruitment Specialist
ITechconnect
09.2012 - 11.2015
Promtions Team Manager- A- Team
Bell Media- AM800 CKLW & Affiliates
11.2011 - 09.2012
Consumer Shows Represenative & Events Planner
The KW Region Record- Grand River Shows
09.2010 - 04.2011
Post Graduate Events Management -
CONESTOGA COLLEGE
Bachelor of Art degree - Communications, Dramatic Arts & Marketing
UNIVERSITY OF WINDSOR