CHANTE BLACK
Indianapolis,IN
Summary
Entry-level professional with experience in telemarketing and retail. Proven track record in promoting products and driving sales through effective customer engagement. Proficient in inventory management and display setup, delivering exceptional customer support. Focused on enhancing store loyalty through reliable service and knowledgeable assistance.
Overview
3
3
years of professional experience
Work History
Sales Associate
Georgios
Jackson, Ms
09.2021 - 05.2022
- Assisting customers throughout the buying process
- Greeting customers
- Helping customers find specific products
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Engaged customers in friendly, professional dialogue to determine needs.
Cashier
L&P Foods
Chicago, IL
07.2020 - 08.2020
- Responsible for processing all forms of payment
- Scanning items fro sale
- Strong product knowledge and of customer base
- Bagging items carefully
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Learned roles of other departments to provide coverage and keep store operational.
- Answered customer questions and provided store information.
Telemarketer
Allstate Insurance Company
Chicago, IL
07.2019 - 08.2019
- Learned how to properly communicate with customers over the phone
- Assisted with filing and organizing paperwork
- Emptied trash and maintained a clean work environment
- SYEP job readiness participant
- Maintained and recorded customer information in database.
- Handled inbound telephone calls from interested customers.
- Presented information about membership details and purchase advantages.
- Used scripted sales strategies to converse with customers reached by manual dialing and automatic systems.
- Broke down objections using friendly, persuasive strategies.
- Worked well with automatic computer dialing and proprietary software to manage daily call loads.
Education
Jackson State University
08.2022
High -
Johnson College Preparatory
05.2020
Skills
- Cashiering
- Telemarketer
- Customer service
- Teamwork and collaboration
- Time management
- Customer needs assessment
- Problem solving
- Communication skills
Timeline
Sales Associate
Georgios
09.2021 - 05.2022
Cashier
L&P Foods
07.2020 - 08.2020
Telemarketer
Allstate Insurance Company
07.2019 - 08.2019
Jackson State University
High -
Johnson College Preparatory
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