Chante Gadsden
Willingboro,NJ
Summary
Resourceful Service Center Associate known for high productivity and efficient task completion. Possess specialized skills in customer service, problem-solving, and communication. Excel in time management, adaptability, and teamwork to exceed service expectations.
Overview
22
22
years of professional experience
Work History
Service Center Associate
Verizon
South Plainfield, NJ
10.1999 - 10.2015
- Resolved customer service inquiries and technical support issues, enhancing customer satisfaction.
- Processed customer transactions and addressed billing inquiries, ensuring timely and accurate service.
- Maintained accurate inventory records for equipment and accessories, supporting operational efficiency.
Customer Service Representative
Verizon
Jersey City, MJ
09.1993 - 10.1999
- Resolved customer inquiries using Verizon's support systems and resources.
- Assisted customers with billing inquiries and account management.
- Resolved technical issues related to devices and service plans.
- Educated customers on product features and promotions.
Education
Henry Snyder High School
Jersey City, NJSome College (No Degree) - Business
Jersey City State University
Jersey City, NJSkills
- Customer support
- Billing inquiry resolution
- Customer transactions
- Troubleshooting
- Equipment tracking
Timeline
Service Center Associate
Verizon
10.1999 - 10.2015
Customer Service Representative
Verizon
09.1993 - 10.1999
Henry Snyder High School
Some College (No Degree) - Business
Jersey City State University