Chantel Alcantar
Tustin,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Perusing my dreams of working with dogs and taking control of my future!
Overview
2
2
years of professional experience
Work History
Server
YardHouse Darden Restaurants
08.2023 - Current
- Cultivated warm relationships with regular customers.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.4
Server
Smokey Bones Bar & Fire Grill
11.2021 - 05.2023
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Dog Sitter/Dog Caretaker
Personal Employer
03.2021 - 05.2023
- Exercised animals regularly with walks and rigorous play activities.
- Followed pet care instructions, dietary needs, and medication regimens.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Collected animal waste produced on walks and discarded in trash or approved receptacles.
- Gave medication to pets following guidelines from owners.
- Identified potential signs of aggression and anxiety in pets and took necessary steps to minimize any risks.
- Helped pet owners transition pets into new homes and environments though training.
Kennel Attendant
Helping Hounds Dog Rescue
03.2021 - 10.2021
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
- Provided top-notch customer service to every customer and exceptional care to animals.
Education
No Degree - Psychology
Santiago Canyon College
Orange, CABachelor of Arts - Cognitive Psychology
SUNY College At Oswego
Oswego, NY06.2025
Skills
- Facilitating Change
- Customer Relationship Management
- Customer Loyalty
- Verbal and Written Communication
- Continuous Development
- Corrective Actions
Websites
Timeline
Server
YardHouse Darden Restaurants
08.2023 - Current
Server
Smokey Bones Bar & Fire Grill
11.2021 - 05.2023
Dog Sitter/Dog Caretaker
Personal Employer
03.2021 - 05.2023
Kennel Attendant
Helping Hounds Dog Rescue
03.2021 - 10.2021
No Degree - Psychology
Santiago Canyon College
Bachelor of Arts - Cognitive Psychology
SUNY College At Oswego
Similar Profiles
Cade BlairCade Blair
Bartender at YardHouse Darden RestaurantsBartender at YardHouse Darden Restaurants
SOKY SUONSOKY SUON
Bartender at YardHouse Darden RestaurantsBartender at YardHouse Darden Restaurants
Ryan MorrisonRyan Morrison
Restaurant Manager at YardHouse Darden RestaurantsRestaurant Manager at YardHouse Darden Restaurants
Mychael BirdMychael Bird
Server at YardHouse Darden RestaurantsServer at YardHouse Darden Restaurants
Julian CerdaJulian Cerda
Telecommunication Engineer/IT Support at NextGen TechnologiesTelecommunication Engineer/IT Support at NextGen Technologies