Chantel Barragan
Whittier ,CA
Summary
Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently in fast-paced environments. Consistently positive and friendly Teller committed to reaching business goals.
Overview
18
18
years of professional experience
Work History
Teller
Sectran Security
Pico Rivera, California
03.2017 - 06.2025
- Processed customer transactions efficiently and accurately.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Maintained cash drawer integrity through regular reconciliations.
- Managed and documented daily cash deposits securely.
- Trained and mentored new tellers on policies and procedures.
- Implemented company policies regarding transaction procedures effectively.
- Assisted customers with inquiries and banking services.
- Resolved customer issues promptly while ensuring satisfaction.
- Ensured accurate counting of currency and checks for secure deposits.
- Resolved problems or discrepancies concerning customers' accounts.
- Transmitted orders to supply cash to meet daily needs.
- Followed up on requests from customers in a timely manner.
- Maintained accurate records of all transactions and customer interactions.
- Trained employees on cash drawer operation.
- Balanced bank's vault of daily cash for withdrawals and deposits.
Coordinator
TJ Max
Los Angeles, CA
01.2012 - 03.2017
- Coordinated daily operations and ensured smooth workflow in retail environment.
- Trained new staff on store policies, procedures, and customer service standards.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed customer transactions accurately and efficiently.
- Handled cash, credit, and digital payment methods securely.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Assisted customers with product inquiries and recommendations.
- Helped customers find specific products, answered questions, and offered product advice.
- Engaged with front-end team members with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Maintained a clean and organized checkout area.
- Issued receipts, refunds, credits or change due to customers.
- Learned roles of other departments to provide coverage and keep store operational.
Secretary/Assistant Teacher Volunteer
San Francisco Church
Los Angeles, California
01.2007 - 05.2009
- Managed scheduling and coordinated appointments for church staff and community events.
- Coordinated communications, taking calls, responding to emails and interfacing with clients.
- Handled inquiries and provided information to visitors and congregation members.
- Assisted in maintaining church records and documentation for administrative purposes.
Education
AA - Criminal Justice
Platt College
Alhambra, CA 01.2011 - 06.2011
Garfield High School
Los Angeles, CaliforniaSkills
- Transaction processing
- Cash handling
- Currency and coin counter
- Cash counting
- Safe and vault operation
- Inventory management
- Financial record keeping
- Rapid data entry skills
- Customer service
- Customer support
- Staff training
- New teller training
- Team collaboration
- Problem solving
- Conflict resolution
- Attention to detail
- Stress tolerance
- Strong work ethic
- Excellent communication skills
- Patience and empathy
- Reliable
- Approachable
- Cheerful
- Friendly
- Positive
Timeline
Teller
Sectran Security
03.2017 - 06.2025
Coordinator
TJ Max
01.2012 - 03.2017
AA - Criminal Justice
Platt College
01.2011 - 06.2011
Secretary/Assistant Teacher Volunteer
San Francisco Church
01.2007 - 05.2009
Garfield High School